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Examining the Relationship between Perceived Organizational Support, Transfer of Training and Service Quality in the Malaysian Public Sector
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Zumrah, Abdul Rahim – European Journal of Training and Development, 2015
Purpose: This study aims to investigate the relationships among perceived organizational support (POS), transfer of training outcomes to the workplace and service quality in the context of public sector organizations in Malaysia. Design/methodology/approach: The data for this study have been collected from three sources, the employees of public…
Descriptors: Foreign Countries, Public Sector, Employees, Supervisors
Job Characteristics, Work Involvement, and Job Performance of Public Servants
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Johari, Johanim; Yahya, Khulida Kirana – European Journal of Training and Development, 2016
Purpose: The primary purpose of this study is to assess the predicting role of job characteristics on job performance. Dimensions in the job characteristics construct are skill variety, task identity, task significance, autonomy and feedback. Further, work involvement is tested as a mediator in the hypothesized link. Design/methodology/approach: A…
Descriptors: Job Performance, Occupational Information, Public Service Occupations, Job Skills
An Analysis on Academicians Job Satisfaction in the Perspective of HRD Practices
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Long, Choi Sang; Xuan, Sia Shi; Ismail, Wan Khairuzzaman Wan; Rasid, Siti Zaleha Abd; Kowang, Tan Owee – International Education Studies, 2014
This paper examines the relationship between human resource development (HRD) practices and employees' job satisfaction. This study is conducted at a public university in Malaysia. A total of 95 questionnaires were collected out of 1110 distributed, indicating an 8.5% rate of return. All respondents were academic staff of the university. Four HRD…
Descriptors: Correlation, Human Resources, Employees, Job Satisfaction
An Assessment of E-Training Effectiveness in Multinational Companies in Malaysia
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Ramayah, Thurasamy; Ahmad, Noor Hazlina; Hong, Tan Say – Educational Technology & Society, 2012
E-training has developed into a revolutionary way of learning in Malaysian organizations due to rapid growth in information technology infrastructure. The present study endeavors to determine the critical factors that influence e-training effectiveness in multinational companies (MNCs) in Malaysia. By integrating Technology Acceptance Model (TAM),…
Descriptors: Learning Motivation, Educational Technology, Information Technology, Program Effectiveness