Purpose: This study aims to examine the relationship between sustainability initiatives and student satisfaction in accommodation services at the University of Northampton. Design/methodology/approach: Four main sustainability factors, including energy consumption, waste management, environmental responsibility and green infrastructure, are…

Alumni associations are established by higher education institutions to formalise relationships with alumni, and to nurture alumni loyalty over time. This study investigates drivers of perceived value for an alumni association, and the effects that perceived value and satisfaction have on alumni loyalty. Data were collected from 1711 respondents…

The purpose of this paper is to provide information that can benefit Higher Education Institutions (HEIs), which operate in a highly competitive environment. Understanding students' perspectives regarding quality in higher education and areas of dissatisfaction can redirect an HEI's strategy to address these concerns. The present study seeks to…

With the increase in master's degree enrollment in China, ensuring the realization of value-added research skills of master's degree students with limited educational resources has become an urgent problem. We developed hypotheses and tested the mediating effect of academic passion (AP) in the role of training environment satisfaction (TES) on…

Remote or online education has progressed learning opportunities for higher education and training. This study reviewed this gap by surveying experienced students considered non-traditional adult learners and examining their satisfaction regarding adult learning theory. Using surveys and interviews, this qualitative research study consulted a…

With the pervasiveness of laptops in the classroom setting, the effectiveness of laptop-assisted note-taking has not been comprehensively investigated. Many inconsistencies in this area still existed with intense debate towards academic performance, learning strategies, and student satisfaction. To fill this missing gap, this study probed the…

Introduction: The objective of the present study was to determine if emotional intelligence and family stress are predictors of satisfaction with studies in university students. Method: Cross-sectional predictive study with a quantitative approach. The population was made up of 414 university students of both sexes who applied the TMMS-24…

We propose and test the proposition that innate personality differences in trait affect explain significant variance in student satisfaction. Using three standard measures of trait affect and data from a student sample (n = 409) of PhD candidates across science, social science and humanities in 63 universities from 20 countries, we find that 24%…

The aim of this article is to examine the reasons for participation in courses that are offered by public education centers within the scope of lifelong learning, and the level of satisfaction of trainees, focusing on Hozat Public Education Center. Since the study aims at determining the reasons why trainees take part in the courses as well as…

The Net Promoter Score (NPS) has been widely used as a strong indicator of loyalty and growth in organizations. However, despite extensive use in various industries, its application in higher education has been limited. To address this gap, we explore the use of NPS in the identification and investigation of the characteristics as well as…

Student engagement needs to be context-specific to embrace holistic learning for increasingly diverse students in higher education. This paper presented a case study on the context-specific adaptation of a student engagement measure for a private university in Bangladesh. The adaptation process involved steps such as benchmarking theoretically…

The growing focus on the active student engagement in learning and education has generated interest in exploring and adopting innovative teaching approaches. One such approach is the flipped classroom model. This quasi-experimental study was conducted to assess the impact of flipped classroom teaching pedagogy on the academic performance of 5th…

University student support services are broad and varied. These services are generally located centrally on campus rather than in a specific academic area. Offering a decentralized, college-specific student support and retention model that partners with academic and student affairs allows for a more holistic, integrated approach to student support…

The present study aimed to assess the impact of personality traits on student satisfaction with blended learning which many higher education institutions have adopted since the COVID-19 pandemic in the UK. Personality traits were assessed using the International Personality Item Pool and student satisfaction was recorded on a 7-point Likert scale.…

Online learning has become an essential part of mainstream higher education. With increasing enrollments in online anatomy courses, a better understanding of effective teaching techniques for the online learning environment is critical. Active learning has previously shown many benefits in face-to-face anatomy courses, including increases in…