With increasing mental health problems witnessed among students, adequately addressing their well-being is becoming important on college campuses. This study compares international and domestic graduate students in the United States on domains that are relevant to both student groups (perfectionistic personality, academic stress) and how these…

This research study examined student's expectation, experiences and satisfaction with faculty academic advising using a prescriptive vs. developmental lens. The intent was to explore the student's expectations of academic advising, determine if their experiences aligned with their expectation and if this led to satisfaction of their academic…

This opinion paper focuses on foregrounding the issue of the hidden curriculum in L2 writing and how addressing its negative sides can greatly move forward our understanding of students' writing learning experiences and further promote more effective and equal writing teaching. Specifically, this paper argues that the negative sides of the hidden…

Graduate student parents are a unique subpopulation in higher education that accounts for a large proportion of graduate students. While student parents struggle to balance multiple roles, female students in STEM fields may face more significant barriers in balancing family and academic responsibilities compared to male graduate student parents or…

The revamp of the National Student Survey (NSS) has led to the elimination of the final 'overall satisfaction' question for Higher Education Institutions in England. This paper develops an index approach that can effectively summarise student satisfaction, utilising a 'fuzzy poverty' methodology that assigns weights to dissatisfaction outcomes…

The opinions of students constitute valuable information to be taken into account in university management. In this study, university satisfaction is analyzed, by means of a proxy variable (intention to repeat the same university course) following a holistic approach that analyses its relation with socio-demographic characteristics of the…

The co-creation concept is a growing marketing strategy adopted in service industries, however within the higher education industry, the development of the co-creation model is considerably slow going. Drawing upon the Theory of Service-Dominant Logic and input-process-output-outcome (IPOO), this study aims to develop and test a customer value…

E-learning controlling quality ready to demonstrate the achievement of the conveyance and plan of the framework by understanding the user satisfaction. Besides, the qualification between learning substance and site content should be parallel whereby both will impact one another and influence user satisfaction t and fulfillment. After the…

One of the areas that have an important place in the professional competence of students studying at universities is their psychological competence. Professional concerns are also included in the fields of psychological competence. It is important for students to be ready in every field to ensure their professional competence. For this purpose, in…

This study tries to assess the impact of e-learning on the stakeholders, especially teachers and students, and the differences. COVID-19, the current pandemic, is taken as the context. A structural equation modeling approach is undertaken, and PLS-SEM (partial least squares) (multi-group) method is chosen. Perceived Usefulness and Perceived Ease…

Need-satisfying experiences corresponding to students' psychological needs of autonomy, relatedness, and competence lead to increased academic engagement and well-being. A lack of education-specific basic needs instruments validated in Swedish may inhibit basic needs research in Swedish-speaking student populations. Thus, the present study aimed…

The number of enterprises in the service sector is increasing with the time and the market for service sector is expanding. Universities as higher education institutions were affected by these developments in the service sector and have included providing quality service to their internal and external stakeholders as their top priority. Providing…

Background: College instruction has experienced a significant movement toward increased online learning course options. Without appropriate supports, students in virtual learning environments often face greater challenges with self-regulation, motivation, and recognizing the personal relevance of course content. Objective: The current study…

Learner satisfaction is the degree of consistency between learners' perception and expectation of learning experience. In massive online open courses, analyzing the influencing factors of learner satisfaction is of great significance to improving the quality of course development and learning experience. Taking the open course reviews as data…

A mediation model was developed and tested through structural equation modeling, explicating the relationships among student interaction, social presence (perceiving others as "real" in an online environment), and student satisfaction with online learning in counselor education, with a national sample of 378 participants enrolled in US.…