Background: Due to the impact of COVID-19, loneliness rates among university students have increased. Despite research evidence on the impact of loneliness on depression among university students, only a few studies have focused on the mediating mechanism of this relationship. The investigation of the role of self-esteem and life satisfaction in…

There is scarce research classifying and investigating the relationship between B2C and C2C value co-creation. Based on the value co-creation theory and literature on brand awareness, this study developed a research framework to demonstrate the relationships between B2C and C2C value co-creation constructs, with the mediation of brand awareness. A…

Purpose: This study aims to investigate the conditional indirect effect of academic self-efficacy in the interplay between academic motivation and academic satisfaction through academic engagement among university students. Design/methodology/approach: A cross-sectional study was performed on 1,638 Vietnamese university students (31.9% males and…

The aim of this paper is to measure and compare the quality of services provided by higher education institutions in the Czech Republic and Vietnam. It is not the sheer volume of services offered, but their quality, which matters as a strategic tool enhancing the competitiveness in the tertiary education market. Feedback from student-clients is…

The proliferation of communication technologies in recent years has significantly contributed to the swift transformation of education. The outbreak of the COVID-19 pandemic at the beginning of 2020 caused further drastic changes in education, making digital transformation one of its most apparent attributes. This evolution has necessitated a call…

The ultimate goals of education and training are the development of learners' learning outcomes. The prospect of achieving high academic results should function as a driving force for students to be engaged in learning. Recognition of the factors affecting their learning satisfaction should facilitate their learning process, especially in online…

This study aims to investigate the influence of gamification on students' engagement, learning effectiveness, and satisfaction in higher education, as well as the function of engagement and learning effectiveness in moderating the connection. Data were obtained quantitatively from 306 undergraduate and graduate students in Vietnam who participated…

Research on international students suggests they have a low sense of belonging at the U.S. institutions they attend. This study examined whether academic advisor's cultural empathy, advisor-advisee rapport, and international students' advising satisfaction influenced international students' perspectives of belonging to the institution. We further…

Although roles of teaching presence have often been neglected in online learning environments, recent research has acknowledged its burgeoning importance. Synchronous online learning mode in which the teaching and learning process occurs in concurrent real-time helps blur the physical boundary hindrance of online learning for students. However,…

Purpose: In response to internationalization and globalization, especially in higher education, universities in non-English-speaking countries have implemented English as a medium of instruction (EMI). The purpose of this study is to assess the satisfaction of students in terms of dimensions of EMI courses and examine the relationship between…

At a time when the world has suffered such an unprecedented event as the COVID-19 pandemic, it is essential to conduct research to evaluate the relationship of student satisfaction with interaction, Internet self-efficacy, and self-regulated learning in a fully online learning environment. The results of a survey of 290 students at a university in…

The outbreak of the COVID-19 pandemic along with the gradually changing educational trends facilitate the transformation from traditional learning methods to digital learning methods. Besides, student satisfaction is vital in remote education course evaluations because it is associated with the quality of online programs. Recently, the EduNext…

The growing prevalence of advanced generative artificial intelligence chatbots, such as ChatGPT, in the educational sector has raised considerable interest in understanding their impact on student knowledge and exploring effective and sustainable implementation strategies. This research investigates the influence of knowledge management factors on…

Aim/Purpose: The main goal of this study is to investigate the factors affecting students' satisfaction and continuous usage of ChatGPT in an educational context, using the Expectation-Confirmation Model (ECM) as the theoretical framework. Specifically, this investigation focuses on identifying how user expectations, perceived usefulness, and…

Blended massive open online courses (bMOOCs) have emerged as a potential educational model that combines conventional in-person instruction with online learning. The investigation into students' level of interaction in bMOOCs is significant to the effective implementation of bMOOCs in higher education. This study investigates the perceived level…