The Net Promoter Score (NPS) has been widely used as a strong indicator of loyalty and growth in organizations. However, despite extensive use in various industries, its application in higher education has been limited. To address this gap, we explore the use of NPS in the identification and investigation of the characteristics as well as…

Many graduate public affairs programs offer both residential and online options for students. One of the challenges for multi-format programs is creating a sense of belonging among online students who may never set foot on campus. In 2017, the MPA program at the University of North Carolina at Chapel Hill developed an "immersion" course…

This research study focuses on evaluating the effectiveness of improvement efforts made for ENG 111 online courses at Brunswick Community College (BCC). The primary goal is to enhance student satisfaction, increase course completion rates, and improve course success rates. The study assesses the strategic redesign of ENG 111 courses and aims to…

The purpose of this explanatory, sequential mixed-methods (QUAN [right arrow] qual) study was to investigate undergraduates' attitudes toward mathematics and perceptions of a community of inquiry in the fully online (FO) mathematics learning environment. Specifically, the study aimed to learn more about relationships between undergraduates'…

Problem-based learning is the latest name for a teaching philosophy that is as old as Ancient Greece. Whether you call it Socratic Inquiry, case-based teaching, problem-based learning, interactive group learning, or "flipped" learning, the essential concept is to encourage the student to collaborate in applying their gained knowledge to…

This study evaluated the efficacy of School-Based Teen Courts (SBTCs) using a rigorous experimental trial with 24 middle- and high-schools randomly selected to receive SBTCs (n= 12) or to business-as-usual without any SBTC program (n = 12). Analyses examined school-level longitudinal growth models and individual-level pretest-posttest comparisons…

The purpose of this mixed-methods research study was to determine the impact of mandatory developmental academic advising on the persistence, successful course completion, and grade point average of pre-nursing students at a large-sized urban community college within the North Carolina Community College System. With data obtained through student…

This mixed-methods study, as part of program quality enhancement, investigated motivating factors of teachers choosing enrollment in an online master's degree in education in a state where legislative funding does not provide advanced degree pay. Students were surveyed at the conclusion of their program using a quantitative evaluation of…

The North Carolina Community College System (NCCCS) is quickly becoming the first choice for many Hmong students to gain an affordable, high-quality education. However, the Hmong population remains one of the few minority groups who are still first-generation and struggles to be college ready. This study used quantitative and qualitative…

The purpose of the paper is to assess the experience of Russian students in the online project class. The authors studied the impact of the international project "X-Culture" on the level of development of socio-cultural competencies of students and their knowledge of the English language. An additional aspect of the analysis was the…

Since the early 2000s, we have seen an increase in the need for graduates in various STEM fields. The Professional Science Master's (PSM) program was created in 2001 to address this increased demand. While research has shown the benefits these programs may provide, there is limited research examining the current state of PSM programs. The current…

Supporters of project-based learning (PBL) argue that outcomes from the model include better performance in academic (Bell, 2010; Thomas, 2000) and non-academic outcomes (Saunders-Steward, Gyles, & Shore, 2010). The New Tech Network (NTN) is a school improvement network that provides training and development for high school faculty who commit…

According to the American Association of University Women (AAUW) (n.d.), approximately 4 million women, more than ever before, rely on community colleges to prepare them for higher education and the workforce. These community college female students "represent all ages, races, and ethnicities, [and] include more than a million mothers".…

The impact of distance education via interactive videoconferencing on pharmacy students' performance in a course was assessed after implementation of a distance campus. Students filled out a "Student Demographic Survey" and a "Precourse Knowledge Assessment" at the start of the course and a "Postcourse Knowledge…

Service-learning programs provide students with opportunities to gain discipline-specific skills, while providing community organizations with a steady pool of volunteers. However, because students may lack the skills needed to effectively serve the community, skills-based training may need to be incorporated into service-learning courses.…