Higher education stakeholders have re-strategized to identify the unique competitive causes of comfortability among students' satisfaction. Student satisfaction has been largely observed in the literature as a significant strategy and competitive factor for higher education providers. This has compelled institutions to implement quality measures…

Purpose: The paper examined the mediating effect of meaningfulness of study on the relation between self-efficacy and academic programme satisfaction within higher education setup. Design/methodology/approach: A total of 376 randomly selected students took part in the study by completing a self-reported survey. Data were analysed using PLS-SEM.…

Academic libraries are essential to teaching, learning, and national development, making adequate library resources crucial for academic institutions. This study examines how limited library resources, particularly recommended textbooks, affect library operations in Ghanaian public universities. Through semi-structured interviews with eleven…

The education sector as a service industry, is increasingly recognising the importance of service quality, in their quest to heightened efforts to meet the ever-changing expectations of their students. The higher education landscape regards students as customers and therefore, gives them greater latitude in their demand for better academic…

Given that the educational sector was particularly hard hit in most countries around the world during the COVID-19 pandemic, the study employs an extended UTAUT2 to investigate student use and satisfaction with e-learning in a developing country setting. We employed partial least squares structural equation modelling (PLS-SEM) on 616 data…

Black African students are increasingly choosing the United States as their preferred destination, and many choose to study at predominantly White institutions (PWIs). The purpose of this qualitative study was to investigate reasons that may influence their identification and commitment to those PWIs. We interviewed 20 sub-Saharan Africans at two…

This paper reported how students used the virtual streaming technology and considered their satisfaction and preferences-related to video conferencing during COVID-19 lockdown. A case study was selected for an exploratory mixed methods design to explore students' (n=89) lived experiences of the video conferencing facility during the COVID-19…

Using an integration of the Attention, Relevance, Confidence, and Satisfaction (ARCS) model and the Self-Determination Theory (SDT). This study explored university students' motivation to learn through the use of gamification. A quantitative approach was used to obtain data from 60 students who participated in a gamified course utilizing a…

A distance education Diploma and Bachelor's degree in Mathematics and Science programs are faced with low enrollment and graduation rate as well as high attrition of students. The aforementioned challenges are attributed to students' satisfaction and continuance intention. However, students' satisfaction and continuance intention toward distance…

Off-campus access provides seamless and reliable access to licensed resources of libraries to multiple users, anywhere and anytime simultanously. Using a purposive sampling design, one hundred and forty-two postgraduate students were selected during information literacy training sessions to participate in this study. This study used a structured…

Following the outbreak of COVID-19, the adoption of online teaching and learning in universities has witnessed phenomenal growth. Importantly, online learning engagement and satisfaction have consequences on student learning outcomes and behavioural intentions. However, a model that integrates social support, computer/internet self-efficacy and…

The purpose of this study is to investigate students' intention to use ICT and use behaviour for learning and research by extending the UTAUT model with Health Issues and satisfaction as mediating variables between ergonomics factors and intention to use ICT relationship. This study employed a survey, which used a questionnaire to elicit data from…

It is common knowledge that face-to-face counselling is practiced in every country. Conversely, e-counselling is offered in many countries even though some experts disagree with its effectiveness and ethicality. The study, thus, purposed to gain a deeper understanding of students' values and challenges of face-to-face and e-counselling in Ghanaian…

This paper explores student satisfaction of tutor services provided at the University of Ghana Learning Centres specifically, Koforidua Learning Centre. A simple random sampling method was used to select current 150 undergraduate students pursuing varied degree programmes at the Koforidua Learning Centre. There was an observed significant…

The concepts of employability and generational effects are emerging disciplines within the context of business education management research, but their complementary role in curriculum development and enrichment is yet to be explored. The study employs a work-related employability course for a business school undergraduate cohort (N = 267)…