As a state university system planned for growth in the availability of distance education degrees, the presidents and the provosts decided to include consideration for the availability of student support services. To ensure availability of student support services for online students, college and university systems in the state developed and…

Summer bridge programs are designed to ease the transition to college by providing students with academic skills and social resources during the summer between high school graduation and college. Research shows that bridge programs are potentially effective at increasing retention and academic success of at-risk students by providing an early…

Community colleges are a 20th-century phenomenon. This sector of higher education started in 1901 and historically served any number of varying purposes, such as teacher training, homemaking, and, potentially, transfer credits for admission to a four-year college and the receipt of a baccalaureate degree. In the early 20th century, because of its…

Growth in online higher education offerings has been significant in recent years, with many Australian Universities launching programs to extend into new markets and meet the student demand for greater flexibility in delivery modes. Further, it is well understood that good support is an essential component to student success, satisfaction and…

The students who walk into the office of Jaydeen Santos at the University of Vermont (UVM) are burdened by a familiar litany of troubles. They feel isolated. Homesick. Overwhelmed by classes. Unsure where to turn. Santos, the student services advisor at UVM's Mosaic Center for Students of Color, knows just how they feel. Because 17 years ago, she…

Community colleges in Tennessee, either directly or indirectly, experienced unprecedented change as a result of Tennessee Promise. The present study explored how student support service administrators at three community colleges responded to organizational change as a result of the Tennessee Promise legislation. Investigators selected community…

California community colleges make higher education accessible for all; however, nearly half its students fail to achieve their goal of degree completion. Based upon the recommendations of the Student Success Task Force, the California legislature passed the Seymour-Campbell Student Success Act of 2012, requiring that all incoming community…

As increasing numbers of colleges establish inclusive postsecondary education programs, it is important to explore how students with intellectual disability are supported in all aspects of campus life. The present study focused on inclusive first-year orientation programs from the vantage point of 16 student group leaders, faculty group leaders,…

The purpose of this IPA study was to understand how first-time, first-year traditional-aged residential students made sense of the transition experience at a small private residential college in the Boston area after participating in a 2-day overnight orientation program. Schlossberg's transition theory served as a theoretical framework for the…

This study was an exploration into how college students with autism spectrum disorder identify and use support systems during the transition to higher education. In particular, this study explored how these students described their experiences within an online environment among their peers. The study used unobtrusive qualitative methods to collect…

This qualitative study investigated academic challenges, supports and the role of readiness in academic adaptation of international students. 20 international students were recruited for data collection employing semi-structured interviews. The results showed that three types including academic challenges, socio-cultural challenges and language…

The purpose of this single case study was to examine the relationship between online students' use of support services and their feelings of mattering using a convergent parallel research design to collect quantitative and qualitative data. Students enrolled exclusively in online classes during the academic year 2015-2016 at the University of New…

Many professionals in student services are currently looking for ways to increase the number of services and quality at a reduced cost. One alternative is more extensive use of modern technology. The search for computer applications in student services has intensified and will probably continue to do so because some of the trends are already…

The purpose of this study is to explore what types of student services are useful in helping international students make a smooth transition to American college experience. Four members from an international student office at a particular four-year university in the U.S. were interviewed to discuss variables in student support services. The…

This article describes the Transition Program implemented at a liberal arts college for newly enrolled students who have the diagnosis of autism spectrum disorder (ASD). The diagnosis of ASD has risen dramatically; consequently, more students are arriving on college campuses with needs related to social pragmatic functioning. The Transition…