This article reports on data collected from a study of 101 students taking a first-year experience course. Using a mapping methodology in an effort to understand what resources students could identify and what relationships they saw between resources, the study showed that resources associated with a specific location or connected with people were…

Linley's (2017) article on peer socialization agents (PSAs) defines PSAs as undergraduate students charged with the socialization of new students on campus (e.g., resident assistants, orientation leaders, and peer mentors). PSAs have complex jobs, and student affairs educators contend with several forces in the design and implementation of PSA…

The shortage of nurses is a global crisis, particularly in remote and rural communities. Contributory factors are retirements, resignations, recent increased deaths due to the COVID-19 pandemic, and the reduced production of nurses because of high attrition rates. This article's purpose was to investigate the provision of student support in the…

With the rise of international education in the Asia-Pacific, Chinese students have become a key demographic in Australian universities. However, cultural differences between China and Australia often challenge these students' adaptation. Drawing inspiration from the growing trend in the modern entertainment industry, researchers have explored…

The literature on international students predominantly emanates from the Western perspective and offers rich insights into international students' adaptation experiences. While university services improve these experiences, limited studies have investigated the role of pre-support assistance prior to students' arrival. This paper fills that gap…

Drawing on interviews with 70 college peer socialization agents (PSAs) across 42 U.S.-based institutions of higher education, this study explores how PSAs create "underlives" (Goffman, 1961) in response to their roles and expectations for communicating institutional messages about diversity. Findings from this study illuminate the ways…

Research has shown the value in both Student Affairs and Academic Affairs approaches to student leadership education and development, yet many curricular and co-curricular programs continue to operate independently. Institutions that offer both curricular and co-curricular leadership programs are uniquely positioned to leverage the expertise from…

This article highlights a two-year institution's efforts to deliver personalized guidance and direction to students, providing essential support resources in hope of facilitating meaningful connections that will lead to increased enrollment, persistence, retention, and three-year graduation rates. The project includes efforts by student services…

This qualitative study reports on an on-entry orientation intervention designed to support and retain students transitioning to higher education at an Irish private higher education institution. Following the intervention, a qualitative study was conducted with the aim of exploring new undergraduate student experiences of transitioning to higher…

As a state university system planned for growth in the availability of distance education degrees, the presidents and the provosts decided to include consideration for the availability of student support services. To ensure availability of student support services for online students, college and university systems in the state developed and…

Summer bridge programs are designed to ease the transition to college by providing students with academic skills and social resources during the summer between high school graduation and college. Research shows that bridge programs are potentially effective at increasing retention and academic success of at-risk students by providing an early…

Community colleges are a 20th-century phenomenon. This sector of higher education started in 1901 and historically served any number of varying purposes, such as teacher training, homemaking, and, potentially, transfer credits for admission to a four-year college and the receipt of a baccalaureate degree. In the early 20th century, because of its…

Growth in online higher education offerings has been significant in recent years, with many Australian Universities launching programs to extend into new markets and meet the student demand for greater flexibility in delivery modes. Further, it is well understood that good support is an essential component to student success, satisfaction and…

The students who walk into the office of Jaydeen Santos at the University of Vermont (UVM) are burdened by a familiar litany of troubles. They feel isolated. Homesick. Overwhelmed by classes. Unsure where to turn. Santos, the student services advisor at UVM's Mosaic Center for Students of Color, knows just how they feel. Because 17 years ago, she…

Community colleges in Tennessee, either directly or indirectly, experienced unprecedented change as a result of Tennessee Promise. The present study explored how student support service administrators at three community colleges responded to organizational change as a result of the Tennessee Promise legislation. Investigators selected community…