The topic of late registration in higher education is a term that must be clearly defined to properly compare and contrast academic success metrics. A standard definition for late registration has yet to be agreed upon. For the purposes of this mixed methods action research study, late registration is enrollment in a course 10 days preceding the…

This study aims to determine the needs, expectations, problems and experiences of international students in the process of distance education. To this end, phenomenology design was used, and university students representing different departments and countries were selected through a purposive sampling method. A total of 11 international students…

The study investigated the use of ICTs in student support in Open and Distance learning (ODL) at Makerere University. The study adopted a survey design with 327 ODL students, and the data from participants was collected using self-administered questionnaires and individual interviews. The results showed that Makerere University has enhanced…

The high number of non-enrolment students had decreased the retention rates in the Indonesia Open University. Prior studies revealed that student support had a pivotal role in enhancing student persistence. Therefore, this study was aimed to explore contribution of student support in increasing student persistence by employing mixed methods…

Adult students (age 25 and older) make up almost 40 percent of the national undergraduate population. Since they are often balancing their college experience with work, family, and other responsibilities, adult students may have different priorities and challenges. What can campuses do to serve these students better and help more of them succeed?…

This report has been prepared to document the in-person instruction practices developed and implemented by colleges during the pandemic. The report is intended to provide assistance to California community colleges in planning for continuity of instruction when fully returning to in-person instruction for career and technical education (CTE)…

Higher education has seen significant changes in the student experience in the past 10 years. For the past decade, everything from student attitudes about college to the technology they use every day has impacted their satisfaction with, and perception of, the college experience. This report is a comparison of student satisfaction, separated by 10…

The Ruffalo Noel Levitz (RNL) Satisfaction-Priorities Surveys are the national standard for benchmarking student satisfaction in higher education. Since 1994, more than 2,900 colleges and universities have used the surveys to evaluate students' concerns that influence student success, college completion, student recruitment, strategic planning,…

For more than two decades, the national standard for benchmarking student satisfaction in higher education has been the Ruffalo Noel Levitz Satisfaction-Priorities Surveys. Since their beginning in 1994, these benchmark surveys have been used by more than 2,900 U.S. colleges and universities to evaluate students' concerns that correspond with…