One of the most impacted areas in higher education is the field of student affairs (Lynch, 2017). While job satisfaction is problematic in higher education; only 1% of professionals are "extremely satisfied" with their job, giving the field a much lower overall satisfaction level than many other occupations (Kinman & Wray, 2014).…

This qualitative study draws from 60 interviews with LGBTQ+ college students to highlight how a positive psychology framework illuminates aspects of LGBTQ+ student success. Utilizing the broaden-and-build theory and the concept of thriving, we found LGBTQ+ students experienced thriving through managing and experiencing support for multiple…

Research that explores the experiences of college students consistently finds that the first year is the most daunting to navigate. While a well-established but far from exhaustive list of factors has been found to impact a student's transition to and retention in college, very little research has focused on frontline faculty and student services…

The aim of this qualitative study is to explore how staff at three Icelandic universities attend to the needs of students of immigrant background. The theoretical background includes critical multicultural studies which focus on analysing the position of minority groups in societies and education from a critical perspective [Parekh 2006.…

Using Bronfenbrenner's ecological systems model (1979, 1993), we analyzed grounded theory data from 31 student affairs professionals about supporting students with and without disabilities in, and beyond, the university microsystem of housing. Participants described the challenge of simultaneously meeting the needs of students with and without…

This study utilized a phenomenological qualitative research design to assess job satisfaction of women student affairs professionals in Louisiana at entry, mid, and senior levels positions. The purpose of this research was to examine perceptions of women student affairs professionals in Louisiana higher education institutions regarding: (1) job…

In this article, the author explores the essence of student affairs and its enduring nature. She argues that while the vehicles for delivering the work of student affairs may evolve over time, the essential work is well-defined, principled, and lasting. She turns to the 1937 "Student Personnel Point of View" philosophy for the…

This narrative study examines how student affairs administrators in eight institutions in the southern United States became change agents in higher education for LGBTQ students. Participants shared stories of their identity development, turning points about needs of LGBTQ students, and their choice to advocate in higher education. Implications for…

Guided by transformative learning theory, this autoethnography chronicles eight graduate students' participation in a year-long collaborative research project and their journey toward revolutionizing their understandings of research, college students' daily lives, and theory-to-practice. Recommendations for higher education and student affairs…

Though most youth in the foster care system aspire to attend college, few have the opportunity to do so. For myriad reasons, including lack of historical representation on college campuses, subpar Pk-12 education, and postsecondary barriers to admissions, enrollment, and financial aid, most college students who experienced foster care depart…

The COVID-19 pandemic caused unique challenges to international students. Student Affairs and Services (SAS) across the higher education sector played a key role in supporting students and institutions during the pandemic. This article reports the findings of an exploratory survey with SAS practitioners from around the globe on the ways in which…

The Community College Academic and Student Support Ecosystems (CCASSE) project examines how academic and student support services at not-for-profit associate-degree granting colleges are organized, funded, and staffed in order to most effectively advance student success. Between February and November 2020, 37 chief academic officers, chief student…

In this article, the author explores how higher education and student affairs (HESA) administrators can conceptualize servingness by understanding the experiences of Black students, administrators, and faculty at Hispanic Serving Institutions (HSIs). The author uses an organizational conflict lens to propose recommendations that could support HESA…

Nearly half of students enrolled in colleges and universities today are adult learners, who often must balance their education with other family or work-related priorities. However, institutional policies and practices continue to be largely developed based on the needs of traditional students. Drawing on national research findings, widely cited…

This chapter provides an overview of common student mental health issues and approaches for student affairs practitioners who are working with students with mental illness, and ways to support the overall mental health of students on campus.