The current workforce comprises a mosaic of generations, including Baby Boomers, Generation X, Millennials, and the newly emerging Generation Z. This qualitative study provides valuable insights into the professional needs of Generation Z employees in Student Affairs. The aim is to enhance understanding among their supervisors regarding this new…

The ever-changing landscape of higher education presents enrollment management (EM) professionals with challenges related to workload, staff morale, conflicting values, staff turnover, and student satisfaction. As higher education confronts the reality of today's enrollment climate, it is time to consider how organizational cultures impact staff…

Striving antiracist frontline student affairs educators work from commitments to racial equity and racial justice. Yet, when responding to racist harms, they must navigate institutional investigative practices. In this institutional ethnographic study of a Predominantly and Historically White Institution (PHWI), despite frontline educators' aims,…

With a growing demand for addressing the mental health needs of students, so is the need for faculty and practitioners in student affairs and academic affairs to engage in supporting students through their trauma, due to a lack of mental health resources and a rise in students' feelings of isolation and anxiety, as a direct result of the COVID-19…

Universities may have coped with the COVID-19 pandemic, but we argue there are still important lessons to be learnt from that experience of coping. In this paper, we explore whether universities could improve what they do, rather than just returning to pre-lockdown ways of working. We do this by analyzing a series of interviews with staff,…