In the summer of 2022, New America managed focus groups with almost 50 borrowers from across the country who reported holding federal student debt and defaulting on their loans before the COVID-19 pandemic. Focus group participants felt hopeless about their student loans, and they had good reason to feel this way. They entered the default system,…

The collapse of good labor market opportunities for workers without a college degree is the elephant in the room in higher education policy discussions today. A high school diploma no longer provides a guarantee of financial security, let alone opens the door to the middle class. In response, some lawmakers and advocates have introduced a host of…