First-generation students possess a set of unique characteristics that can make persisting in college more challenging than it is for their continuing-generation counterparts. Because many first-generation students are also low-income, community college is an affordable option to access their postsecondary goals. Each year, one-third of all Pell…

The current research focused on the impact of delayed loan disbursement on performance. The study focused on Kenyatta University, situated in Nairobi, Kenya. In the study, the variables of class attendance, personal expenses, and course registration were evaluated as the main factors that impacted student performance due to delayed loans. A sample…

Robust strategic enrollment management plans include an integrated focus on student retention. While Piedmont University has seen steady new student growth over the past few years, retention rates had dropped from the mid-70s to an alltime low of 62 percent. Significant and immediate action was necessary. The Retention Vortex was created as a…

Student debt is a major barrier to adult student reengagement and degree completion. Institutional debt forgiveness is one approach to addressing the affordability barrier for returning students. This guidebook features an interview with leaders at Wayne State University in Detroit, Michigan, who share details about the innovative debt-forgiveness…

Adult students (age 25 and older) make up almost 40 percent of the national undergraduate population. Since they are often balancing their college experience with work, family, and other responsibilities, adult students may have different priorities and challenges. What can campuses do to serve these students better and help more of them succeed?…

Higher education has seen significant changes in the student experience in the past 10 years. For the past decade, everything from student attitudes about college to the technology they use every day has impacted their satisfaction with, and perception of, the college experience. This report is a comparison of student satisfaction, separated by 10…

The Ruffalo Noel Levitz (RNL) Satisfaction-Priorities Surveys are the national standard for benchmarking student satisfaction in higher education. Since 1994, more than 2,900 colleges and universities have used the surveys to evaluate students' concerns that influence student success, college completion, student recruitment, strategic planning,…

For more than two decades, the national standard for benchmarking student satisfaction in higher education has been the Ruffalo Noel Levitz Satisfaction-Priorities Surveys. Since their beginning in 1994, these benchmark surveys have been used by more than 2,900 U.S. colleges and universities to evaluate students' concerns that correspond with…