Despite their aim to foster belongingness, a small percentage of incoming college students (1%-2%) report feeling excluded (not belonging) during their outdoor orientation program. Feelings of exclusion are often highly consequential to a person transitioning to college. This study explores the experiences of students reporting low levels of…

This article reports on data collected from a study of 101 students taking a first-year experience course. Using a mapping methodology in an effort to understand what resources students could identify and what relationships they saw between resources, the study showed that resources associated with a specific location or connected with people were…

When students are initially immersed into the academic and social community of their program, they are more likely to succeed than if left to navigate graduate school on their own. As such, well-crafted onboarding initiatives are among the highest impact retention practices and key to enhancing the graduate student experience. While George Mason…

Traditional ecological models are promising for making sense of international student experiences, but the assumed monolithic nature of the structuring systems is inadequate for explaining development that occurs across multiple systems. We present and expand a model called the Spanning Systems Model that recognizes multiple ecologies. The model…

This Education Leadership Portfolio (ELP) documents my efforts to enhance the transition experiences of international students at the University of Delaware by optimizing orientation programming. Orientation programming for international students consists of pre-arrival orientation, upon-arrival orientation, and extended orientation, which are…

This action research study followed a sample of first-generation, first-year college students through the summer 2021 orientation process at Towson University (TU), a large public institution in Maryland. Little recent research has been conducted to understand the student experience of the orientation process. First-generation college students are…

In the 22nd Century of the United States, student veterans' enrollment numbers have been increasing among higher education institutions. The purpose of this basic qualitative study was to explore student veterans' experiences with the support services they have used and to identify which characteristics of support services student veterans find…

In the last few decades, the push for a more diverse student population has become commonplace across college campuses in the United States. With the demands of growing a more diverse student population, institutions have made widespread changes in policy over the years (Gist-Mackey, Wiley, & Erba, 2017). This dissertation examines the…

Whereas many college freshmen succeed during their first year, some struggle with transitioning. The purpose of this qualitative descriptive generic study was to examine the difficulties some high school graduates experience adapting to the college social environment. First-year college students often have feelings of homesickness, isolation,…

This research study used a qualitative methodology to understand the experiences of Latinx students in a community college orientation program. The goal was to see the orientation through the eyes of the students and understand their perceptions of how the college's orientation might be improved in ways that help them feel welcome and validated in…

This action research study focuses on the graduate studies degree programs at The University, to identify master-level graduate student support services that are offered or should be offered to enhance the student experience and aid them in their degree completion. A survey was conducted with all currently enrolled master-level students at TU.…

Inequalities in student enrolment, retention and success for specific demographic groups exist throughout the higher education sector. Although there are numerous and diverse initiatives implemented in universities to support student retention and/or success, experience and/or satisfaction, the feasibility or effectiveness of programs targeting…

This article reflects on the assumptions we make in the design of faculty and graduate student orientations and on the implementation of redesigned orientations that foreground participant narrative. When educational developers purposefully make space for participant stories at their orientations, it is a way not only to share power with graduate…

The purpose of this mixed methods study was to explore how students experience the New Student Orientation Experience (NSOE) and how they perceived it prepared them for their 1st semester of college at a large public university in the United States, Arizona State University (ASU). Institutions of higher education are under pressure to operate more…

As the world changes, institutions of higher education are constantly adopting new business practices in order to ensure future success of their institutions. While enrollment managers are focused on their marketing and recruitment tactics, high school students are being inundated with recruitment materials including invitations to visit campus, a…