The quality of support provided to students in higher education can have a powerful impact on the student's experience, their perceptions of challenges, and their overall academic success, particularly retaining in and completing their degree. Though many universities create robust services to support undergraduate students, existing literature…

This study is an ethnographic inquiry into the beliefs and perceptions of first-generation/low-income Mexican American students in a rural community college located near the U.S.-Mexico border. It explored their experiences as TRiO Student Support Services participants. TRiO Student Support Services plays an increasingly vital role helping…