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Callahan, Jim; McLaughlin, Brenda – 2002
This guide presents information and materials to help youth programs manage program intake, design an individual service strategy (ISS) as mandated in the Workforce Investment Act, and manage case files. The materials are based on information obtained from staff working in seven successful youth workforce investment programs in Maryland,…
Descriptors: Case Records, Case Studies, Caseworker Approach, Counseling Techniques