Prior classroom management training makes a big difference in faculty's ability to handle disputes with students. This type of training should be included in faculty orientation activities. The research presented in this article indicates that success in dealing with behaviorally challenging students is possible if the likely areas of dispute are…

This intervention targets distortions in thinking which contribute to conflict with students and staff. After numerous assault charges in her school, June was placed in residential treatment. During her first sixty days, she experienced several crisis situations which included assaults on staff and students, physical restraints, and eventual…