Non-traditional students who are in their first year of college in online open-enrollment institutions have high drop-out rates. These students tend to benefit the most from student engagement. This qualitative study examined the success of a student-engagement based retention initiative known as the lab instructor model from the student…

This study uplifted the stories of formerly incarcerated and/or system-impacted students attending a California community college (i.e., "Rising Scholars") to provide qualitative context to a growing literature following the state's promotion of support programs at the University of California (UC), California State University (CSU), and…

Methods: The Brandman University Strut Learning platform offers a set of analytics that can be utilized by Academic Coaches, Tutorial Faculty, and Administrators as student performance metrics. Reports summarizing that data have indicators for student progress in the program, competency, and learning activity level, as well as topics and subtopics…

In Peer Assisted Learning (PAL) programmes, students provide academic and social support to fellow students. Recent PAL iterations include drop-in programmes to improve higher education students' general academic literacy in an open, non-judgemental, learning environment led by experienced students. The majority of the PAL literature, however,…

University students frequently use campus Facebook Confessions pages to engage with their peers about their university experiences. This article explores the utility of Confessions pages in providing novel data to aid the development of student services generally, and academic skills support in particular. Through a qualitative thematic analysis…

This study addressed the higher reported failure rates and motivation of college students with ADHD. The problem addressed in this study was that ADHD students withdrew from or failed courses more frequently than non-ADHD students. The purpose of this descriptive qualitative design study was to examine why college students with ADHD were more…

This paper sought to investigate the accessibility of Digital Access Centres as a resource for Unisa Students needing to access services away from campus. The Digital Access Centres are available in open-distance e-learning institutions like Unisa in a quest to reach students. Unisa regional computer labs are always fully packed with students…

This article explores the use of the AutoScholar Advisor System (Auto-Ad) to provide useful learning support analytics for self-mediated student academic support. The study is part of a pilot project for enhancing student success in a four-year undergraduate degree (BEd) programme. Adopting students' self-authorship as an organising framework and…

The purpose of this study was to investigate the satisfaction of international graduate students at private, religion-based universities. The study was conducted with international graduate students at three private, religious-based universities in the Midwest. An explanatory sequential mixed-method design was utilized and data were collected via…

The problem addressed in this study was that first-generation Latino students underutilize academic support services, which affects college persistence, self-efficacy levels, and help-seeking behaviors. Although higher education institutions offer an array of student support, researchers have found many institutions find that underrepresented…

Thanks to a wealth of research on college student retention, we have today a good understanding of the factors that facilitate student success. However, actions taken to promote student success are far from always effective. The teaching-learning environments differ between institutions and provide, to a greater or lesser extent, the conditions…

In fall of 2017, the Center for Academic Program Support at the University of New Mexico revamped its Online Learning Assistant (OLA) Program, which focuses on embedding undergraduate peer tutors in multidisciplinary fully online courses. Students who had an OLA during the Spring 2020 and Fall 2020 semesters, were surveyed to better understand the…

STEM courses can be difficult for students adjusting to college. Effectively and equitably identifying students who could benefit from academic support is challenging, especially with changing strategies around use of standardized test scores. Alternative tools to identify those in need of academic support interventions are needed. The authors…

This qualitative action research study examined the SAGES academic coaching program, a pilot program for first-year students who identify as having a disability. The study focused on the student-coach relationship and goal setting during coaching. Five students and three coaches participated in the study. I observed one coaching session for each…

In 2022, the Transfer Equity Project (TEP) examined key aspects of Washington's transfer ecosystem for students, specifically towards achieving equitable student outcomes. This project took the form of a self-study and engaged a task force that included a wide range of participants from various organizations in Washington. From this exploration…