Background: Academic and pastoral support is fundamental to the achievement of a high-quality student learning experience. Aim: This study reports on full-time undergraduate students' views on the effectiveness of academic and pastoral support in one higher education institution. The intent of the study was to explore how academic and…

Legislation, social awareness, and advancements in medicine and assistive technology have created meaningful postsecondary opportunities for students with disabilities over the past 30 years. Mainstreaming, inclusion, and transition planning in elementary and secondary schools also greatly contributed to the increased achievement of students with…

This paper reports on a study aimed at developing an improved understanding of the support needs of international students. Using a case study approach at one Australian university, a three stage data collection process was adopted: interviews with key support service providers in the university, student focus groups, and a large-scale survey.…

The purpose of this single, intrinsic, evaluative case study was to examine the problem of nontraditional transfer student completion at a private, religious-based, doctoral degree-granting, moderate research university in North Carolina. The following research questions guided the study: (a) How do institutional policies, procedures, and…

The purpose of this qualitative study was to explore the underlying non-cognitive processes and institutional factors that allowed first-year students to enact effective strategies for attaining academic success and persisting despite obstacles. The varying levels of academic preparation and unique obstacles faced by the student participants…

This study aims at determining the level of students' satisfaction of learner support services in the study centres of NOUN--National Open University of Nigeria and whether the support services offered at the study centres have significant influence on the level of students' satisfaction. A descriptive survey of ex-post facto research design was…

In the context of international growth in higher education exchanges and recent expansion in U.K. mobility rates after a period of some decline, this article examines the perspectives of U.K. students who have decided to spend part of their degree at universities abroad. Based on an analysis of data generated by a cross-institutional survey of…

Ten years ago when Ruffalo Noel Levitz (RNL) published its annual study of freshman motivations, those students were entering college in the shadow of the worst recession since the Great Depression. That report, which examined attitudes of students from 2009, provided insight into their motivations, attitudes, and needs in the midst of a very…

To better understand Latina/o students' needs in a predominantly White institution of higher education with low Latina/o retention rates, semistructured interviews were completed with 30 Latina/o students. The themes that emerged through qualitative analysis of the interviews were: linguistic and financial barriers; a need for unity; availability…

With the introduction of the Post 9/11 GI Bill in August 2009, Veterans Affairs anticipated a 25% increase in the number of service members who would enroll in higher education (Student Affairs Leadership Council, 2009). Between fall 2005 and spring 2010 semesters, Western Michigan University (WMU; Kalamazoo, MI) experienced a 43% boom, from just…

One way to provide high quality instruction for underserved English Language Learners around the world is to combine Task-Based English Language Learning with Computer- Assisted Instruction. As part of an ongoing project, "Bridges to Swaziland," these approaches have been implemented in a determined effort to improve the ESL program for…

In many higher education systems around the world increasing retention is vital if institutions are to produce the number of graduates identified through government projections to meet industry needs. Taking Australia as an example, the analysis uses results from a large-scale survey of undergraduate students to review rates and rationales for…

As open-door institutions of higher learning, community colleges should continue to increase their understanding of the characteristics, needs, and satisfaction of underprepared students. Understanding the satisfaction levels of underprepared students provides a foundation upon which to build support for student success and retention for…

The number of individuals with psychological disabilities attending colleges and universities has increased steadily over the last decade. However, students with psychological disabilities are less likely to complete their college programs than their non-disabled peers and peers with other types of disabilities. This qualitative study explored how…

This qualitative study examined the perceptions, attitudes, and experiences of eight twice-exceptional African American gifted students who attended the same K-12 urban school district in the Midwest. Four major themes emerged--academic supports, personal and social challenges, career worries, and experience with school counselors. Findings…