This study examined the perceptions of students related to determinants of service quality experienced within both academic and non-academic areas of their respective institutions. As competition increases among higher education institutions so does the need to implement organizational strategies comparable to that of industries outside academia.…

This essay explores a tension in the Catholic theological classroom brought about when teachers aim at dismantling racial injustice with resources from antiracist pedagogy. Where Catholic social thinkers package together reflection, judgment, and action, antiracist educators recommend forestalling the last step--action. The essay's primary aim is…

An unexpected academic department closure can be deeply unsettling to many stakeholders. Department closure is typically intended to be a cost-saving measure; however, department closure can be a difficult, time-consuming process with unexpected consequences. This study takes a hermeneutical phenomenological approach to explore the impact of the…

This article problematizes the practice of relying on participant self-identification in research on religious, secular, and spiritual identity (RSSI) within the field of higher education, with particular attention to the implications related to participants who chose non-religious labels. While this practice is commonplace in the field, it is…

There has been a growing interest in the application of information and communication technology (ICT) as a means of improving and extending participation in Higher Education and in its impact on pedagogy. Six years ago, two students were recruited to a Masters Degree programme at St Mary's University, London, as Full Distance Learners. Full…

Drawing on Lave & Wenger's concept of situated learning and Apple's premise that daily interactions at school construct what is considered legitimate knowledge, this article examines the discourses of teaching and learning circulating among students. Through interviews and open-ended, online surveys, we trace how nine different discourses of…

A growing interest in the communication to students of the mission and identity of a higher education institution prompted this study about the presence of Catholic, Jesuit values in the introductory religious studies course at a faith-based university. To conduct this study a survey instrument was developed, piloted, further refined, and then…

This article presents the results of an analysis of recent survey data collected from CCCU students and alumni to address the research question, "To what extent are CCCU students and alumni significantly different from their counterparts in other types of universities, based on data collected through national surveys?" Survey data from…

Higher education fulfills an important role in establishing an educated citizenry to support democracy. Recognizing the breadth of perspectives among faith communities on culture, this study considered the development of civic values among graduates of CCCU institutions, a subset of U.S. higher education. The purpose of this study was to examine…

Catholic higher education aims to educate students about the Catholic Social Tradition, yet few resources exist to articulate specific learning goals and assess such learning. This article presents the process used by a multi-university team to validate a rubric intended to strengthen curricular and co-curricular student learning about the…

Scholars in rhetoric and composition have questioned to what extent the field can be decolonial because of the gatekeeping role that writing plays in the university. This article examines the decolonial potential of implementing multilingual practices in first-year composition (fyc), enacting what Walter Mignolo calls "epistemic…

Although there has been an increase in higher education enrollment, at Catholic institutions underrepresented students are graduating at lower rates than White and non-first generation students. The lack of persistence of these underrepresented students leads to an attainment gap wider than that at other private universities. Furthermore, it…

Are Catholic colleges and universities failing in their mission of educating their Catholic students in the faith? Many believe these institutions are in one key way: A 2003 study commissioned by the Cardinal Newman Society concluded that "a survey of students at 38 Catholic colleges...reveals that graduating seniors are predominantly…

The current study investigated how a select group of mission-engaged, upper division students (n = 7) compared to a random sample of junior- (n = 20) and senior- (n = 20) year students in their perception of an urban, Catholic, and religious-order-sponsored university's identity. Across two years, we assessed mission identity and mission-driven…

This study investigates how research participants' desire to make a positive social impression may affect their responses to survey questions. Specifically, participants may react in socially appropriate ways to create a positive social impression for those persons reviewing their responses. This concept is termed "impression management," or more…