Empathy is recognized as the ability to relate emotionally to an experience or another person's emotions. Evidence supports the notion that students learn better and have greater positive perceptions when instructors display empathetic values and seek more meaningful relationships with their students. The purpose of this study was to assess…

Over the past few years, Portugal has become a proactive recruiter of international students (Sin, Antonowicz and Wiers-Jenssen 2019). Portuguese institutions have been the preferred choice of students from the former Portuguese colonies coming through agreements with the Portuguese government (França, Alves, and Padilla 2018). Consequently, in…

For more than 25 years, thousands of colleges and universities have used the Ruffalo Noel Levitz (RNL) Satisfaction-Priorities Surveys to assess their students, strengthen the student experience, increase student success and completion, and prioritize campus planning initiatives. The surveys are valued so highly because they reveal where…

Higher education has seen significant changes in the student experience in the past 10 years. For the past decade, everything from student attitudes about college to the technology they use every day has impacted their satisfaction with, and perception of, the college experience. This report is a comparison of student satisfaction, separated by 10…

The 2011 National Adult Learners Satisfaction-Priorities Report presents the responses to the Adult Learner Inventory[TM] (ALI) of 29,679 students from 61 four-year private and public as well as 4,749 students from 18 two-year community and technical colleges. The results include adult learner responses over a three-year time period, from fall of…

The 2011 National Parent Satisfaction and Priorities Report presents the responses to the new Noel-Levitz Parent Satisfaction Inventory[TM] (PSI) which were gathered in the first two years of the instrument's availability. The report reflects data from 6,237 parents/guardians from nineteen four-year colleges and universities. Sixteen of the…

Tracking student satisfaction and priorities is an important task for many college campuses, especially in challenging economic times when resources cannot afford to be wasted. When campuses understand the priorities of their students, resources can be used efficiently and effectively. Student satisfaction is a key component of student life and…

Along with the massification of higher education and increasing costs, the pressure on institutions to retain all students to degree completion has been mounting. Early identification of students who are at risk of leaving an institution may help institutions to target and retain these students. This study investigated whether freshmen behaviors,…

The Ruffalo Noel Levitz (RNL) Satisfaction-Priorities Surveys are the national standard for benchmarking student satisfaction in higher education. Since 1994, more than 2,900 colleges and universities have used the surveys to evaluate students' concerns that influence student success, college completion, student recruitment, strategic planning,…

For more than two decades, the national standard for benchmarking student satisfaction in higher education has been the Ruffalo Noel Levitz Satisfaction-Priorities Surveys. Since their beginning in 1994, these benchmark surveys have been used by more than 2,900 U.S. colleges and universities to evaluate students' concerns that correspond with…

Six research avenues were used to study transfer students for recruitment and enrollment management purposes: (1) current application, enrollment and program data of transfer students were examined; (2) internal persistence rates of transfer student cohorts were tracked for 6 years; (3) persistence rates of transfer students after 1 year were…

A four-part study conducted during 1987-88 examined transfer among public institutions of higher education in North Dakota to assess the impact of the transfer process on college students. Focus was on the process of transferring credits from one public North Dakota campus to another and also on the opinions of the transfer students. The four…

"Higher Education Counts" is the annual accountability report on Connecticut's state system of higher education, as required under Connecticut General Statutes Section 10a-6a. The report contains accountability measures developed through the Performance Measures Task Force and approved by the Board of Governors for Higher Education. The…

These proceedings contain the papers of the International Conference e-Learning 2013, which was organised by the International Association for Development of the Information Society and is part of the Multi Conference on Computer Science and Information Systems (Prague, Czech Republic, July 23-26, 2013). The e-Learning 2013 conference aims to…

"Higher Education Counts" is the annual accountability report on Connecticut's state system of higher education, as required under Connecticut General Statutes Section 10a-6a. The report contains accountability measures developed through the Performance Measures Task Force and approved by the Board of Governors for Higher Education. The…