The present study aims to conceptualize service quality and perceived value in the context of blended learning by redefining and modifying the existing SERVQUAL model, reviewing prior marketing literature on perceived value, and examining the relationships between service quality, perceived value, and student satisfaction. The sample was…

Using a sample of 15,741 graduates from the 2019 Korean Graduates Occupational Mobility National Survey, the study examines the effects of different types of vocational education, job skills-enhancing training and the quality management of university education on graduates employability. The results show that students' participation in internships…

In the face of the COVID-19 pandemic, all colleges in Korea were forced to transition to online teaching, as was the case in most of the rest of the world. This situation engendered confusion, frustration, and dissatisfaction among students as well as instructors. The present study examined college students' perceptions of online learning in…

This mixed methods study identified obstacles to internationalization in the Republic of Korea by examining differences in stakeholder perceptions at a large, private regional university. Questionnaire data (n = 127) and interview transcripts (n = 17) were analyzed. Independent samples t-tests of Korean and international stakeholders…

The quick move to non-face-to-face education caused by the sudden attack of the COVID-19 led to many problems such as faculty's burden and stress from the planning and designing of suitable on-line classes, technology system problems for both students and faculty and students' complaints of the low quality of education. Especially Project-based…

Quality of instruction within media-rich environments is an important aspect of the online learning process. Instructors need to avoid the presentation of confusing content caused by diverse forms of media, which can induce higher levels of extraneous processing and negatively affect germane cognitive load. Maintaining high levels of germane load…

Drawing from Bhabha's (2004) concept of interstices, we examined what constitutes quality teaching through a collaborative autoethnographic study. As two authors with different cultural backgrounds (a U.S.-based teacher educator born and raised in Korea and a U.S. elementary teacher candidate pursuing a career opportunity in Korea), we…

Summer enrichment and residential programs can provide gifted students with positive social interactions and challenging curricula. However, little research has focused on gifted students' perceptions of the learning environment in such programs. This research project evaluated the psychometric properties and practical applications of the…

This paper explores the quality of school life (QSL) of two 'model pupils' in Programme for International Student Assessment (PISA) tests, Finland and Korea, and investigates students' views on the central aspects of QSL ("general satisfaction," "peer relations" and "teacher-student relations") using PISA 2012 data.…

This study aims to understand equity issues of international students' learning in Korean higher education institutions by engaging with the issue of racism and identifies how international students in Korea reshape their learning trajectory and how we could provide equitable and quality education for international students. Espousing a…

Purpose: This paper looks at a particular type of cheating that occurs in an online university setting. That is, when students who have a connection from outside the online learning environment conspire to cheat together. It measures the correlations between student variables and cheating, instructional variables and cheating and learning outcomes…

Research indicates that distance education (DE) students regard learner support systems as the key element in quality provision. This study sought to identify the key concerns of Asian DE students regarding support provision in different types of DE and dual-mode providers and formulate a student support model which took account of gender issues.…

Drawing upon cultural-historical activity theory, this research analyzed the structural contradictions existing in a variety of educational activities among a group of alienated adult students in Korea National Open University (KNOU). Despite KNOU's quantitative development in student enrollment, the contradictions shed light on how the…

This study examined the effectiveness of a Cyber Home Learning System (CHLS), an online learning system currently being employed in South Korea to improve the access and quality of public education as well as to reduce private tutoring expenditures. The quasi-experimental research design used experiment and survey methods to learn about the impact…

The present study was designed to identify the quality dimensions as perceived by adult learners who had taken one or more e-learning courses offered by higher education institutions in South Korea and to identify and confirm the structural features of these quality dimensions. The results of the exploratory factor analysis arising from a survey…