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Download full textMkhize, Peter; Mtsweni, Samuel; Buthelezi, Portia – International Review of Research in Open and Distributed Learning, 2016
Academic institutions such as the University of South Africa (Unisa) are using information and communication technology (ICT) in order to conduct their daily primary operations, which are teaching and learning. Unisa is the only distance learning university in South Africa and also in Africa. Unisa currently has the highest number of students on…
Descriptors: Foreign Countries, Integrated Learning Systems, Distance Education, Open Universities
Direct linkRetief, Liezel; Potgieter, Marietjie; Lutz, Marietjie – African Journal of Research in Mathematics, Science and Technology Education, 2013
In this paper the use of the Rasch model is explored as a transparent, systematic and theoretically underpinned response to quality issues that are widely recognised as problematic in the refinement of Likert scale questionnaires. Key issues are the choice of length of scale, the pursuit of a favourable estimate of Cronbach's alpha at the possible…
Descriptors: Item Response Theory, Test Construction, Likert Scales, Questionnaires
de Jager, Johan; Gbadamosi, Gbolahan – Higher Education: The International Journal of Higher Education and Educational Planning, 2010
This study commences a process of developing a scale for the measurement of service quality in higher education in South Africa and also examines the relationship between the measures of service quality on the one hand and some other related variables such as intention to leave the university, trust in management of the university and the overall…
Descriptors: Higher Education, Trust (Psychology), Construct Validity, Intention
