Purpose: This paper focuses on students' perceptions of the quality of non-academic services received in higher education. While the important role played by expectations and perceptions in students' evaluations of such services has been discussed in much of the service quality literature, there is insufficient work in the private tertiary…

This study looks at the language use, attitudes, and identity in relation to Philippine English among young generation Filipinos through a questionnaire survey of a selected group of students from a Philippine private university. The survey findings would reveal that most domains of use and verbal activities are dominated by English as the…