College textbook costs have risen dramatically since the late 1970s. Open educational resources (OERs) stand as a low- to no-cost alternative. This research examined the impact of OER book adoption on indicators of student performance and perceptions of the instructor, learning, and out-of-classroom communication. The first study compared student…

The aim of this paper is to measure and compare the quality of services provided by higher education institutions in the Czech Republic and Vietnam. It is not the sheer volume of services offered, but their quality, which matters as a strategic tool enhancing the competitiveness in the tertiary education market. Feedback from student-clients is…

Using occupational socialisation framework, the purpose of this study was to understand preservice physical education teachers' perceptions of and intention to utilise assessment in their future teaching practice. 41 preservice teachers were selected to participate across four universities in the southeast United States. Data was collected through…

This study examined the perceptions of students related to determinants of service quality experienced within both academic and non-academic areas of their respective institutions. As competition increases among higher education institutions so does the need to implement organizational strategies comparable to that of industries outside academia.…

With rapid economic advancement and government commitment to the expansion of higher education, China has taken a leap forward from being a leading sender of international students to an attractive destination for international students. In many respects, the hurried expansion and internationalization of Chinese higher education itself are a…

Studies have been conducted on university students' acceptance of e-learning systems during COVID-19. However, less attention has been paid to students' use of e-learning post-pandemic. This research provides a more comprehensive framework to investigate the effects of e-learning students' various quality perceptions on attitude, learning…

Education is a significant institution given the shift to a knowledge economy. Today students have numerous expectations that range from choosing what to learn, how to learn and how much to learn based on their individual academic needs. Student satisfaction is an important facet for higher education institutions and specifically, it is highly…

Teacher support significantly affects student learning and directly relates to their academic development. Learning satisfaction is the subjective perception and evaluation of learning quality on the part of the student, which represents, to certain extent, the quality of education. Based on data from a questionnaire survey of 1251 migrant…

Students' commitment to online collaborative learning poses a significant challenge for higher education institutions. This study explores the factors that affect students' commitment to Learning Management System (LMS) groups. A conceptual framework is developed that integrates social identity theory, DeLone and McLean's information systems…

Higher education administrators are well versed with the learning loss and disruption issues surrounding the COVID-19 lockdown. Students entering college now may not be prepared for the rigors of higher education coursework. This study was conducted to examine the perception of academic preparedness and success of first-year college students who…

The purpose of this study is to investigate the issue of low e-learning uptake at Mzumbe University by focusing on the answers and perceptions of students in relation to the e-learning supporting environment, which includes infrastructure, technical support, Internet connectivity, and perceived advantages of using e-learning. Data for this study…

This study aims to investigate the impact of online learning service quality on university student satisfaction. The regression model was chosen to measure the effect of online learning service quality on student satisfaction. The research sample consisted of 373 students in the Central Java region of Indonesia. Based on the results of the…

Teaching excellence in higher education can be defined and studied in different ways, but research efforts to date have often focused on institutional or instructor perspectives. This article uses a data set of over 500 open-ended comments submitted by Political Science undergraduates as part of a teaching award process to identify themes that…

While the discussion on generative artificial intelligence, such as ChatGPT, is making waves in academia and the popular press, there is a need for more insight into the use of ChatGPT among students and the potential harmful or beneficial consequences associated with its usage. Using samples from two studies, the current research examined the…

Purpose: This study aims to evaluate the suitability of emergency remote education (ERE) during the COVID-19 pandemic and subsequently during the return to in-person education (IPE), investigating aspects of perceived quality differences in these transitions that may have impacted the students' learning process. Design/methodology/approach: This…