The study aimed to investigate undergraduate students' perceptions of the service quality at Madda Walabu University. An innovative sequential explanatory mixed-methods design was employed to comprehensively analyse students' experiences. The quantitative analysis utilized the well-established and adapted SERVQUAL tool with a substantial sample of…

College textbook costs have risen dramatically since the late 1970s. Open educational resources (OERs) stand as a low- to no-cost alternative. This research examined the impact of OER book adoption on indicators of student performance and perceptions of the instructor, learning, and out-of-classroom communication. The first study compared student…

The role of higher education to produce qualified graduates with high competence for competitive and borderless job markets has become solemnly complicated in the current globalized world. In parallel, the persistent paradox of what constitutes the quality of education has provoked intellectual debates in diverse educational settings -- causing…

The aim of this paper is to measure and compare the quality of services provided by higher education institutions in the Czech Republic and Vietnam. It is not the sheer volume of services offered, but their quality, which matters as a strategic tool enhancing the competitiveness in the tertiary education market. Feedback from student-clients is…

This research sought to investigate the relationship between students' perceptions of various environmental and psychological factors and their STEM learning. The study incorporated quantitative exploratory design, including data from 1,625 students (preparatory & high school) in Qatar. It examined the relationships among five key variables,…

Currently, in the education of adults, including through the studies at the university programs of professional master's degrees, there is an emphasis on initiation into quality management. Quality management, in turn, contributes to the efficiency of the educational process as a whole. Our study also includes the variable education for…

Physical education is a cycle of replication when it continues to be taught the way it was experienced. Students enter a physical education teacher education (PETE) program with their perceptions of physical education based on how they experienced it. This action research study aimed to examine how perceptions and the way the students experienced…

Student self-assessment research underscores the significance of honestly recognizing strengths and weaknesses, facilitating self-regulated learning and progress. The Integrated Quality Assessment (IQA) in China combines self-assessment with other data to evaluate achievement, serving dual purposes: promoting students' awareness of their strengths…

Using occupational socialisation framework, the purpose of this study was to understand preservice physical education teachers' perceptions of and intention to utilise assessment in their future teaching practice. 41 preservice teachers were selected to participate across four universities in the southeast United States. Data was collected through…

This study examined the perceptions of students related to determinants of service quality experienced within both academic and non-academic areas of their respective institutions. As competition increases among higher education institutions so does the need to implement organizational strategies comparable to that of industries outside academia.…

ICTs have been increasingly involved in teaching-learning processes due to the potential offered by the tools as well as to the set of demands derived from the political and health situations of the social environment. In this sense, the introduction of virtual campuses as complex systems that centralize the entire technological component that…

Background: Starting a study programme at an university, students are confronted with rising requirements regulating their learning processes and motivation. Both difficulties due to this regulation and the quality of instruction are associated with students dropping out from a study programme in the research. Aims: The purpose of this research is…

This study sought to identify relationships between the characteristics of students and their perceptions of the quality of tourism, hospitality and leisure courses provided by the Federal Institute of Santa Catarina (FISC) at the Florianopolis-Mainland campus by using the SERVQUAL scale. The study's methodological approach is classified as a…

This investigation examines undergraduate students' perceptions of university rankings and their understanding of the factors that define a quality university, focusing on students at a Flagship State University (FSU) in the Midwest. Following responses to a survey that asked students to indicate the level of importance that rankings played in…

Alternative teacher preparation programs have triggered global debates. This study analysed 16 fellows of an alternative teacher preparation program who entered rural schools located in China--a high-stakes testing context--with a strong disposition toward quality-oriented education. Drawing on Bourdieu's sociology, we revealed four forms of…