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Improving the Reporting of Student Satisfaction Surveys through Factor Analysis. Professional File Number 111, Winter-Spring 2009
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Goho, James; Blackman, Ashley – Association for Institutional Research (NJ1), 2009
A prime role of institutional research is to contextualize institutional or survey data in a clear, accurate, concise, and compelling fashion. The purpose of this paper is to delineate the strategy used by a comprehensive Canadian community college to improve the analysis and reporting of student satisfaction surveys. Although data-rich with many…
Descriptors: Student Surveys, Satisfaction, Student Attitudes, Factor Analysis