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Crea, Thomas M.; Crampton, David S.; Knight, Nelson; Paine-Wells, Lisa – Child Welfare, 2011
In efforts to reform the child welfare system, agency leaders must involve staff at all levels; yet, little research has been done to determine which organizational factors encourage or inhibit staff engagement. Employees from an urban child welfare agency were invited to complete a survey regarding organizational effectiveness and its influence…
Descriptors: Child Welfare, Organizational Effectiveness, Urban Areas, Surveys
Huebner, Ruth A.; Jones, Blake L.; Miller, Viola P.; Custer, Melba; Critchfield, Becky – Child Welfare, 2006
Comprehensive Family Services (CFS) is a strengths-based and partnership-oriented approach to casework implemented through multiple initiatives. This study examines the relationship between the practice of CFS and satisfaction of clients, foster parents, and community partners. CFS indicators are paired with statewide customer satisfaction survey…
Descriptors: Foster Care, Satisfaction, Surveys, Child Welfare