This document contains three papers from a symposium on work force issues facing human resource development (HRD). "Diversity Management in Nonprofit Women's Health Care Settings: A Qualitative Study of Race, Class, and Gender Influences" (Camille A. Cordak) demonstrates which organizational activities support diversity and how an…

Manitoba's Frontier School Division hired 18 local native adults to work as school counselors to be trained for over 24 months in a Competency Based Training and Education Program. The program, based on individual and work needs, combined classroom and on-the-job training in a 5-step process: job description, task definition, knowledge and skill…

This is the first in a series of reports describing the origin, development, and applications of the Naval Enlisted Professional Development Information System (NEPDIS). The NEPDIS was designed to be a fully computerized information assembly and analysis system that would eventually support manpower, personnel, and training management. This report…

This document reports a study of the aims, scope, and character of employee education and training activities among corporations with 500 or more employees, a segment of industry that accounts for about one-half of total private employment in the United States. Most data are projected from responses by 610 companies to a lengthy Conference Board…

A small residential center for boys with learning disabilities and/or emotional problems was the setting for an intensive six-week inservice program designed to provide the staff with a combination of tutorial and direct training. The training was subsequently integrated into a more formalized, comprehensive, and on-going program through a local…

This document contains two reports from a poster session on new ideas and models in human resource development (HRD). The first presentation, "Two-way Customer-Service Provider Cycle" (Harriet V. Lawrence, Albert K. Wiswell), discusses a two-way supply cycle model that illustrates relational issues in customer service, including needs…

Describing the North Carolina Botanical Garden's horticultural therapy program, which provides activity therapy for the mental and physical well-being of people of all ages, this article details an educational training program. Journal availabillity: see RC 503 504. (SB)

This guide, in a workbook format, presents information on how a manager at an institution of higher education can plan, present, and follow up on training programs designed to yield competent employees. Stressed throughout are the four steps of training: (1) defining the job (position analysis); (2) planning the training; (3) presenting the…

The study reported in this document canvassed the views of part-time Scottish community education workers, their employers, and their trainers about training needs and how adequately those needs were being met. Of primary concern to the study were the characteristics and roles of part-time staff, the level of satisfaction with existing training,…

This report examines survey responses by Scottish part-time youth workers, their employers, and trainers about program training needs. Of primary concern to the study were the characteristics and roles of part-time staff, their level of satisfaction with existing training, and their attitudes toward a modular training system. A total of 96…

This report contains findings from a study to examine the impact of Pennsylvania's Customized Job Training (CJT) program upon clients (trainees), business/industry, local education agencies (LEAs), and local communities and the commonwealth. Chapter 1 details study purposes, design, and procedures. Chapter 2 presents a summary description of the…

This course, developed from military curriculum materials for use in vocational and technical education, is designed to provide training in the skills and knowledge necessary to perform as a trainer in on-the-job training programs (OJT). The package includes information on the role of OJT, how to conduct training, evaluation techniques, and…

This book presents results of a European study into the changing role of human resource development (HRD). Chapter 1, "Introduction," describes the background, objectives, research questions, and underlying research project. Chapter 2, "Learning Organizations and HRD" (Saskia Tjepkema, Hilde ter Horst, Martin Mulder), discusses…

These three papers were presented at a symposium on evaluation issues on human resource development (HRD) moderated by Hallie Preskill at the 1996 conference of the Academy of Human Resource Development. "Designing an Effective 360-Degree Appraisal Feedback Process" (David Antonioni) presents a conceptual model for a 360-degree appraisal feedback…

These three papers were presented at a symposium on high-involvement work teams moderated by Michael Leimbach at the 1996 conference of the Academy of Human Resource Development. "Beyond Training to the New Learning Environment: Workers on the High-Involvement Frontline" (Joseph Anthony Ilacqua, Carol Ann Zulauf) shows the link between…