Prepared as part of a series applying recent research in oral and written communication instruction to classroom practice, this booklet presents a holistic view of learning focused on the development of oral communication. The first section of the booklet provides a rationale for increasing oral communication skills instruction, and discusses the…

Because the intervention of a neutral third party is currently gaining favor as an alternative form of dispute resolution, this book explores the process of mediation in the context of managing struggle and examines some of the characteristics of mediators, their training and ethics, and the techniques and skills of good mediation. The theory…

Prepared as part of a series applying recent research in oral and written communication instruction to classroom practice, this booklet provides teachers, administrators, and curriculum planners with suggestions for ways to develop more effective oral communication instruction in the content areas as well as speech classes. Following a brief…