Has the National Student Survey 'customerized' the UK's university students? This article examines the 'customerization' of university students in the UK and the impacts of reciprocity and social exchange behaviour on National Student Survey outcomes. Using a multi-method qualitative approach, the findings suggest that the National Student Survey…

Mentored online intercultural interaction offers foreign language learners the opportunity to develop different competences, including intercultural, linguistic, and digital competence (O'Dowd, 2021). Such virtual exchange (VE) projects typically involve computer-mediated communication via, for example, Zoom. However, the use of high-immersion…

In spite of decades of research into high-performance work systems, very few studies have examined the relationship between executive learning and development and organisational performance. In an attempt to close this gap, this study explores the effects of a validated four-dimensional executive learning and development measure on a composite…

The active participation of alumni is necessary for the long-term health of institutions of higher education. Alumni contribute financially to higher education institutions by sharing their time and talents. Recently, a small private University in Macao initiated an alumni mentoring pilot program to engage alumni. However, it is unclear what the…

Background: This paper discusses teachers' perspectives on learning networks and their motives for participating in these networks. Although it is widely held that teachers' learning may be developed through learning networks, not all teachers participate in such networks. Purpose: The theme of reciprocity, central to studies in the area of…

The introduction of artificial intelligence in education (AIED) is likely to have a profound impact on the lives of children and young people. This article explores the different types of artificial intelligence (AI) systems in common use in education, their social context and their relationship with the growth of commercial knowledge monopolies.…

One of the major tasks of educational psychologists is the writing of reports. Often, all involvement, assessment and intervention culminate in the production of a report. This paper explores critically the tensions involved in writing reports which are closed down in their conformity to requirements of different bodies, while looking for…

Developing psychometrically sound instruments can be difficult, especially if little is known about the constructs of interest. When constructs of interest are unclear, a mixed methods approach can be useful. Qualitative inquiry can be used to explore a construct's meaning in a way that informs item writing and allows the strengths of one analysis…

Purpose: This paper aims to contribute to research on the broad theme of knowledge-sharing (KS) behaviours and the impact that different organizational tenure may have on them. In this relationship, the relevance of the leader in enhancing sharing dynamics among employees is highlighted. Design/methodology/approach: This study focuses on KS…

Prior to this research study, it was not known if, and to what degree a relationship exists between the four key areas of Catholic school climate (collegial leadership, teacher professionalism, academic press and institutional vulnerability) and the organizational citizenship behavior of teachers. The purpose of this quantitative correlational…

This evidence-based pedagogical approach encompasses service-learning projects via the lens of social exchange theory in working with older adults. The study's purpose was to examine if bachelor of social work students' attitudes changed positively after the completion of service learning projects that involved educational presentations for older…

To respond to the epidemic of sexual assault on college campuses, many postsecondary institutions have instituted campus climate surveys, strengthened sexual assault misconduct policies, and created sexual assault task forces to coordinate entities "within" the institutional setting. However, few colleges and universities have engaged…

Doctor of Education (EdD) faculty members play a critical role in contributing to the goals and objectives of their institutions. This case study explored EdD faculty member's contributions to the institution's goals and objectives. A comprehensive analysis of the students' assessments has identified several emerging themes. These themes…

This is a longitudinal self-study of a mentoring relationship that emerged and evolved between a graduate research assistant and a professor over seven academic years. We use social exchange theory to explore the evolution of this relationship. Specifically, our focus is a series of nine revealing moments that demonstrate evident learning, a…

From the moment of birth, children form and develop relationships with others in their world based on exchange. Children recognize that engaging in such encounters offers them the opportunity to enter into a relationship with another individual and to nurture that relationship through the exchange of messages and gifts, items and ideas. At Boulder…