Discusses the human, organizational, and physical environments and administrative structure within which the institution library operates to provide user-oriented library and information services. Emphasis is on state and federal institutions for the developmentally, mentally, and physically disabled and the elderly. (Author/MBR)

While libraries have the basic responsibility of collecting, documenting, and organizing information, they also have a bigger responsibility to societal elements of public policy, political theory, social trends, and cultural values. This article introduces the theme of this issue, which discusses libraries and society in relation to these bigger…

Discusses changes in libraries brought about by economic pressures, technological advancement of communication systems, the computer, network development, and the new information environment, including the trend toward individual user oriented services, and information brokerages. (MBR)

Discusses issues in the management of volunteers in research libraries, outlining the benefits to volunteers and libraries, as well as potential hazards. The volunteer program at Chicago's Newberry Library is described, focusing on recruitment, job assignments, motivation, staff attitudes, retention and library benefits. (26 references) (EA)