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Download full textbin Mohd Amin, Mohd Rushidi; Piaralal, Shishi Kumar; bin Daud, Yon Rosli; bin Mohamed, Baderisang – International Review of Research in Open and Distributed Learning, 2020
This study investigated the relationships among justice dimensions (distributive, procedural, interpersonal, and informational), university image, service recovery satisfaction, and customer behavioural outcomes (trust, word of mouth, repurchase intention, and loyalty). This study adopted a cross-sectional survey approach and data were collected…
Descriptors: Foreign Countries, Justice, Distance Education, Open Universities
Carmo, Mafalda, Ed. – Online Submission, 2015
We are delighted to welcome you to the International Conference on Education and New Developments 2015-END 2015, taking place in Porto, Portugal, from 27 to 29 of June. Education, in our contemporary world, is a right since we are born. Every experience has a formative effect on the constitution of the human being, in the way one thinks, feels and…
Descriptors: Foreign Countries, Educational Development, Educational Change, Educational Trends
