The key to the success of the Marriott Corporation is its emphasis on employee satisfaction and training. Because it is a service industry, the Marriott Corporation relies on the quality of the contact between its employees and its customers. Education is also a service industry in which this contact is vitally important. Some ingredients of…

Montana's industries are projected to employ 35,880 more wage and salary workers by 1995 than in 1986. If these employment projections hold true, there will be an average growth rate of about 1.5 percent per year in the state. Most of the employment growth projected to 1995 by the Montana Department of Labor and Industry will be in the service…

More than 53 million women age 16 and over comprise 45 percent of the total labor force. Projections indicate that women's share of the labor force will increase to 47 percent in the year 2000. Greater numbers of minority women will enter the labor force. Furthermore, the labor force will be older by the year 2000. The economy has long been and…

The statistics are based on a household survey, collected annually, and are related to one year's earnings experience of family heads and unrelated individuals. Data show that after-tax earnings for the 30 million persons surveyed rose in 1973 by 5.8 percent but fell 0.4 percent after adjustment for consumer price increases (real after-tax…

A curriculum guide for grade 8, the document is devoted to the occupational cluster "Hospitality, Recreation, and Personal Service Occupations." It is divided into four units: recreational resources for education, employment, and professional opportunities; barbering and cosmetology; mortuary science; hotel-motel management. Each unit is…

The course outlined is one of the required courses in the Radio and Television Service Curriculum. Mastery of the skills in Basic Radio Circuits and Vacuum Tube AM Troubleshooting (9785.03) is a prerequisite. Eight blocks of instruction are divided into several units each. The instruction blocks are: orientation, fundamentals of transistor…

The National Center for Higher Education Management Systems (NCHEMS) at the Western Interstate Commission for Higher Education (WICHE) developed a series of Data Element Dictionaries primarily servicing the instructional function. This report, developed by the University of Georgia, clarifies and adds elements relating to research and service…

This essay discusses the severe limitations in employment opportunities for black women during the early 1900s. The collection of photographs depicts black women in the following occupations: (1) nursemaid; (2) fieldhand; (3) dairymaid; (4) laundress; (5) factory worker; (6) beautician; (7) business owner; (8) organization president; and (9)…

Examines the relative importance of education credentials in consumer perceptions of self-employed business people. Using 1980 national cross-sectional data on goods- and service-producing occupations, the regression analysis shows that highly educated entrepreneurs are not influenced by consumer credentialism. Includes 17 references. (MLH)

Three articles spotlight three groups of service-producing industries. "Health: Crossroads over the Horizon?" (Kahl and Clark) examines health occupations, patient care, paying for health care, and the impact of these changes on occupations. Hecker and Murphy look at "Retail Trade" with special attention to part-time and temporary jobs. Levine…

Describing a rationale and structure for including more goods servicing activities in industrial arts curricula, this article discusses servicing careers and describes a servicing systems model and a product servicing model. (LRA)

Parks and recreation professionals regard high standards of preparation, application, and personal integrity as essential to entrance into the field. (JD)

Discusses career opportunities in the restaurant, service, and retail business for recent college graduates as alternate routes to career success. Often, negative public perceptions of these occupations create unnecessary obstacles to potentially satisfying and long-lasting career options. (JPS)

Tennessee business/industry employees completed the Occupational Work Ethic Inventory (2,260 usable of 3,600). Self-rated perception of work ethic (working with others, striving for achievement, being dependable, accepting duty) differed by occupation among six groups: professional, clerical, service, agricultural, crafts, and general labor. (SK)

Surveys of Canadian and U.S. associations compared the two countries' certification processes for paraprofessionals. Using the Canada-U.S. Free Trade Agreement and its effect on the service sector, it was found that cultural differences complicate transborder occupational mobility, a finding with implications for Europe in 1992. (SK)