Presents a plan for financial rewards to successful managers of service operations at higher education institutions. (Editor/PG)

The Federal minimum wage law now covers household workers. (Author)

This guide, prepared by the Canadian Office of Manpower and Immigration, intends to inform secondary students of many alternative employment possibilities and educate the students as to qualifications required. Interviews with workers in various fields of the protective services careers detail what students can expect and what is expected of them…

Discusses service industries' role in developing economies of rural areas. Describes ways service industries generate employment and local income and blend with a local economy. Summarizes survey of contributions to local economies and what attracted them to their communities for 385 service firms in nonmetropolitan Wisconsin. Tables provide…

The growing demand for more services that are effective, accountable, and responsive to the consumer calls for a new training design for workers in the human services. A comparison of training for pilots and plumbers suggests a basic technique for this design. (Author)

Presented at the 66th Annual Convention of the National Catholic Educational Association, Detroit, Michigan, April 7-10, 1969.

Reviews test manuals to demonstrate to counselors the extent of the problem of unevenly developed preferences between the sexes for different activities. To show the outcome of these discrepant interests, labor market statistics on occupational choice are presented. (Author)

In both developed and developing countries, service industries and white-collar occupations have expanded; increasing white-collar unionization in economically advanced nations points to a new concern with shaping satisfying jobs. (Editor)

A study of individuals with disabilities who had exited rural (n=25) or urban (n=43) school systems, found the employment rate was 81.4% for urban subjects and 72% for rural subjects. Rural subjects were employed primarily in trade/industry, whereas urban subjects were employed in service occupations and trade/industry. (Author/CR)

Fidelity Institutional Retirement Services Company reorganized, automated, and reengineered all systems related to service delivery. They created a model for the development of associates called Service Delivery University and committed each associate to 80 hours of development per year. (JOW)

A meeting of more than 200 representatives of manufacturing and service companies, leaders of associations, labor officials, education and human resource personnel was convened to discuss the proposed framework for developing national, voluntary, industry skill standards. Consensus on this issue is far from being achieved. (JOW)

Bank (n=117) and hospital (n=575) employees who perform interactive service work and whose jobs require them to express emotions that may not be authentic were studied. Although the necessity of good people-handling skills increased feelings of inauthenticity, more frequent work with people and having control over one's work led to less…

During 1991-92, 2.8 million workers were displaced from long-held jobs. Compared to a similar recessionary period in the early 1980s, there was higher job loss among older workers and those in service and white-collar occupations and more displacement in the Northeast and West. (SK)

Review of statistical data confirms worldwide trends: growth in services, decline in agriculture, and, in manufacturing, decline in industrialized economies but growth in developing ones. Although services are characterized by low productivity growth, certain types (such as research and development) exert positive influence on economic growth. (SK)