This article suggests guidelines to properly prepare effective, efficient secretarial employees. (Editor)

This ideabook consists of activities and ideas to motivate students in various business education courses. Following an introductory discussion of general instructional approaches and motivational techniques, various business education subject areas are covered. Included among these are accounting, business communications, business English,…

Secretarial survival skills of communication, organization, and decision making should be incorporated into the secretarial training program, according to the author. She discusses these skills in relation to career mobility. (MF)

Reports on a study to identify competencies needed by secretaries and supervisory personnel for word processing (WP). Presents guidelines for a WP curriculum for two-year institutions that were developed from the data collected. (SK)

The author suggests subjects and methods for including word processing competencies in office curriculums pending implementation of curriculum revisions. She discusses word processing concepts and processes, communication skills, equipment skills, and supervision skills. (MF)

The author describes a special telephone training program at Arcadia High School, Phoenix, Arizona, to give office education students instruction in proper telephone techniques. The self-paced units include voice evaluation, telephone usage, telephone directory usage, telephone spelling, and recording telephone messages. (MF)

A study identified competencies needed by secretarial and supervisory/managerial personnel in word processing (WP) environments and used the data collected to develop guidelines for a WP curriculum for two-year postsecondary institutions. Data on competencies, knowledge, and behavioral traits that individuals should possess to perform jobs in WP…

This curriculum guide is one of nine such guides developed for an Alberta high school business education program. Its content covers the main subject area or strand of office procedures. Subject to the constraints outlined in the guide, the modules are to be formatted into three- or four-credit courses within each strand. Introductory materials…

Designed to assist educators in providing more realistic and relevant business education courses to enable students to function more effectively in the producer-consumer world, this teaching guide contains suggestions for implementing business education courses in 15 areas. Each course section consists of a goal statement; outline of content;…

This curriculum guide consists of materials for use in teaching a competency-based course to prepare students for employment as medical secretaries or medical office assistants. The first part of the guide contains introductory information, including a description of the development of the guide, an equipment list, a list of criteria for…

A project was undertaken to review and restructure the secretarial and clerical curriculum at Sikeston Area Vocational School in Sikeston, Missouri. Input from advisory committee members, members of the business community, teachers, and published articles were synthesized to identify additional units that needed to be incorporated into the…

This handbook is intended both as a text for use in medical office assistant (MOA) training programs in colleges and as a handbook for people working in medical offices. Addressed in the individual sections of the manual are the following topics: responsibilities of the medical office assistant, office organization, appointments and the waiting…