Designed for use by practitioners and classroom teachers with varying backgrounds and teaching experience, this curriculum guide is intended as a pattern to aid in the enrichment and development of more inclusive curriculums. Complete with behavioral objectives, course content, suggested learning activities, materials and equipment, teacher…

Data from British secretarial students, lecturers, employers, and secretaries were used to construct a generic model of the secretary role. Discrepancies were found between the work world and the curriculum. National Vocational Qualifications had little impact on curriculum restructuring. (SK)

A training program at IBM's Austin, Texas, site came about because of a critical shortage of secretaries. The administrative services department decided to recruit candidates from overstaffed departments--including manufacturing--and to train them to become secretaries in six weeks. (Author/JOW)

A number of considerations and suggestions regarding curriculum planning for business and office education are presented, emphasizing work processing skills, equipment, and in-industry experience. (LH)

Although traditional secretarial skills are still necessary, new skills and knowledge must be added to the curriculum to accommodate the changes that the computer age has brought to the high-tech environment. (JOW)

Major metropolitan newspapers' ads were analyzed to identify trends in job skill requirements. Communication skills, organizational abilities, human relations skills, and automated equipment training were the qualities most sought by employers. (SK)

In an attempt to deal with the paperwork explosion occurring in business offices, administrative management has developed the concept of word processing as a means of increasing office efficiency. Thus, the purpose of this study was to provide business educators with information on this new management tool and to identify those skills needed by…

The author describes a secretarial procedures course at a community college in which the students help decide on course content. Curriculum changes have included in-depth studies on subjects of particular interest, class discussion, writing abstracts, simulation, and writing a career plan. (CT)

Hillsborough Community College in the Tampa Bay area of Florida asked doctors to guide the revamping of the medical secretary curriculum to learn what job skills they expected of graduates. It was found that, rather than shorthand, proficiency in the use of transcription equipment was requested. (MF)

Due to the growing complexity of records management, the vocational education of secretaries should extend beyond filing and indexing. Records management principles, transfer and retention plans, retrieval and storage systems, and the value of records management should be included in curriculums to enable secretaries to advance within their jobs.…

Reports on a study to identify competencies needed by secretaries and supervisory personnel for word processing (WP). Presents guidelines for a WP curriculum for two-year institutions that were developed from the data collected. (SK)

The author suggests subjects and methods for including word processing competencies in office curriculums pending implementation of curriculum revisions. She discusses word processing concepts and processes, communication skills, equipment skills, and supervision skills. (MF)

This guide is intended to help vocational teachers design and implement a cluster program in office occupations (clerical and secretarial, including word processing). The guide suggests teaching ideas for a program aimed at high school students, as well as those wishing to enter community college, university, or apprenticeship programs. To develop…

A study was conducted at Skyline College to develop and implement a futuristic curriculum model for training secretaries/office assistants to work in an automated office. The study involved four internal evaluations: (1) secretarial instructors evaluated the courses offered by the department using a strategic planning course analysis worksheet;…