This study investigates strategies used by principals for enhancing the productivity of secondary school teachers in selected government secondary schools in Cameroon. Four major strategies were examined. These include motivation, conflict resolution, supervisory and communication strategies and the extent to which they influence teachers'…

This case highlights the challenges faced by the principal of Forest Middle/Senior High School. In the surrounding school community, White middle-class families are increasingly opting to send their children to private schools. Within the school, critical incidents between White teachers and Black and Latino/a teachers and students mirror the…

Examines the dynamics of conflict and anger expressed by irate parents and offers principals a simple, effective method to resolve conflict and reduce anger in an integrative way. Well-managed conflict helps improve interpersonal relationships, promote healthy interaction, and develop creative, synergistic solutions to undesirable situations. (MLH)

Success in conferring with hostile parents is a result of careful planning, understanding human behavior, and frontline experience. This article encourages principals to develop the necessary skills to handle emotion-charged encounters with alienated, calculative, and committed parents. (MLH)

Interviewed 18 principals in Quebec about their recent experience with incidents involving conflict. Conflicts involved students, teachers, parents, school board members, and superiors. Principals used problem solving to treat most conflict situations but tended to use withdrawal when dealing with teachers who had strong negative attitudes. (KS)

A recent study of Houston secondary schools shows that assistant principals' work centers on routine clerical tasks, custodial duties, and discipline. Daily activities are characterized by brevity, variety, and fragmentation. Assistant principals are seldom charged with instructional improvement activities, except for teacher appraisal. The…

The principal is expected to resolve conflict that stems from school board policy clashing with personal need. Board policy of necessity deals in generalities. A parallel is drawn between the principal and the sin-eater--the man who, for little payment, was believed to consume the sins of the deceased. (Author/MLF)

An instrument is presented for self-assessment by secondary school principals to identify both their willingness to intervene and their style of intervention in conflict situations with students and colleagues. (Author/MLF)

This paper attempts a description of some of the problems principals face, along with suggestions for solving them. The main focus is on discipline and dealing with student misconduct, but relations with parents, teachers, and police are also considered. (Author/SJL)

A fundamental aid in maintaining equilibrium is establishing a policy of providing the opportunity for the study of controversial issues, rather than teaching the issues per se. Other tips for managing controversy include anticipating controversy and criticism and establishing procedures for processing issues. (MJL)

An African-American student protest against a Hispanic-American celebration was resolved using mediation as a teachable moment. This scenario underscores "Leading for Diversity" study findings: proactive school leaders contain and prevent interethnic violence by building a strong foundation of respect and understanding across lines of…