An analysis of the service sector in five countries (France, Germany, Japan, Sweden, and the United States) was made through synthesis of earlier research on work patterns in the countries. Some of the findings and issues discovered concerned the following: (1) the heterogeneity of the service sector; (2) the progress of part-time work; (3)…

The nature of basic computer occupations has changed greatly since the early 1980s. The changes reveal a shift in the respective roles of the sectors of industry associated with computer services (manufacturing and industrial computing). The service sector has adopted the procedures of industry in terms of organization, methods, and quality,…

Changing occupational profiles in the hotel industry in France, Italy, and Spain were examined in case studies that included interviews with hotel managers, human resource managers, and individuals employed in hotel occupations identified as new or entailing new skills. The study focused on the following topics: (1) changes in the hotel industry…