The booklet is an informational and educational tool designed to help a consumer do three things: (1) to communicate more effectively with those who provide the products and services he or she buys; (2) to locate sources of help; and (3) to resolve complaints in the most effective manner. The booklet contains two major parts. Part 1, "How To…

This booklet provides guidance for students and families who seek help in meeting college costs. It begins with guidelines for developing a funding strategy, with tips on how to calculate amount needed and planner's net worth and including sample budget forms and balance sheets. This section is followed by descriptions of the investments…