The questionnaires' origin (sources from which elements of the questionnaire are derived) and initial development (process of making a questionnaire from elements) should be assessed before their measurement properties. There is no Critical Appraisal Tool (CAT) that comprehensively assesses the origin and initial development of questionnaires…

A questionnaire was distributed to bookstore employees to determine their awareness and correct use of reference tools and skills with customers. Fifty employees returned the survey for a 42% response rate. The questionnaire collected demographic data on the education, work background, and on-the-job training of typical clerks at three Cleveland…

Describes a survey of users of three academic libraries that examined users' reactions to CD-ROM products and compared their satisfaction with different products. Some of the evaluation criteria used include ease of use, satisfaction with the number and quality of citations retrieved, and time spent searching. The survey form is appended. (eight…

The project documented in this report identified barriers researchers encounter in gaining access to--i.e., identifying, acquiring, handling, and using--published information and measured the seriousness of the more significant barriers. Fifty-one barriers were identified, and a method of measuring their seriousness was developed. Thirty of the…