At the reference desk, librarians engage in an often predictable sequence of instruction with students that centers on assisting students with focusing their topics before they can move to the information collection stage. It is an area of instruction that is often taken for granted and that most faculty are unaware of, but it is critical for…

This instructional package describes techniques that reference librarians at George Mason University (Virginia) have found to be successful and offers specific suggestions for the application of those techniques to teach research skills to students in English 302. The first of three major sections discusses the assessment of student library…