Telematics describes the integration of vehicle-based hardware (for example, a Global Positioning System and a cellular communication unit) to transmit real-time data to a remote location for instant collection, processing, and subsequent transmission of actionable information to decision makers. While personal GPS is a great tool, it provides the user "in the moment" feedback on where he/she is; it does not tell where one was an hour ago or two weeks ago. It does not measure idling time and vehicle emissions, maintain a maintenance history of a vehicle, or track the comings or goings of the passengers in a car or van. A comprehensive telematics product enables the Office of Transportation in Baltimore County, Maryland, to do all of these things and much more. This article details the process the authors went through to find a telematics product that was within their financial means and addressed their operational needs, how they implemented a pilot program at 1 of their 11 bus lots, and the benefits they have realized.