Purpose: While the importance of organizational learning for sustainability has been stressed by a number of authors in the literature, the practicalities of how organizational leaders might foster such learning are seldom treated. This paper seeks to demonstrate that there is much that could be learned from the aviation industry about…

Purpose: This study aims to find out the means used for individual, group and organizational learning at work at one air navigation service provider after the initial training period. The study also aims to find out what practices need to be improved to enhance learning at work. Design/methodology/approach: The data for the study were collected…

Introduction: The purpose of this research is to assess information behaviour as it pertains to operational teams in dynamic safety critical operations. Method: In this paper, I describe some of the problems faced by crews on modern flight decks and suggest a framework modelled on Information Science, Human Factors, and Activity Theory research to…