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Direct linkWall, Kathleen Horner – ProQuest LLC, 2011
Accidents and fatalities at USA amusement parks are rare, yet when they do occur, they can injure, maim, and even kill. This dissertation sheds light on how three family-owned amusement parks learned and improved as organizations from their own and others' failure experience. Using a multiple case study design, 18 participants were interviewed.…
Descriptors: Safety, Accidents, Industry, Organizational Culture
