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Peer reviewedWenger, Michael J. – Computers in Human Behavior, 1991
An exploration of the rhetorical contract--i.e., the expectations for appropriate interaction--as it develops in human-computer interaction revealed that direct manipulation interfaces were more likely to establish social expectations. Study results suggest that the social nature of human-computer interactions can be examined with reference to the…
Descriptors: Communication Research, Communications, Higher Education, Interaction
