Reports on the use of the tailored design method (TDM) to achieve high survey response in two separate studies of the dissemination of Treatment Improvement Protocols (TIPs). Findings from these two studies identify six factors may have influenced nonresponse, and show that use of TDM does not, in itself, guarantee a high response rate. (SLD)

An original study with a 96 percent questionnaire return rate and four replications with high return rates were compared in terms of populations sampled, implementation, and results. Future use of this procedure, which includes advance mailing, telephone contact, telephone explanations, and followups, is discussed. (SLD)

A pilot study assessing parent satisfaction with mental health services for children was a disappointment in its low response rate (28%, 15 of 53 questionnaires). However, the questionnaire, the Client Satisfaction Questionnaire, was an easy to use and effective tool that identified some sources of dissatisfaction. (SLD)