Several times each year the teaching performance of academics at higher education institutions are evaluated through anonymous, online student evaluation of teaching (SET) surveys. Universities use SETs to inform decisions about staff promotion and tenure, but low student participation levels make the surveys impractical for this use. This scoping…

Low response rate and quality are common challenges when administrating student evaluations of teaching (SETs). This study aimed to increase SET response rate and quality by investigating a widely recommended strategy to overcome an underlying reason for students' non-responsiveness, namely the lack of transparency about SET processes. In Study 1,…

Student evaluations of teaching (SETs) can provide valuable assessment information. However, online administration of SETs has corresponded with lower SET completion rates. We examined perceptions of strategies for increasing SET completion rates and the effect of offering psychological prompts (completion goals, reminders, progress feedback) and…

In the last 10-15 years, many institutions of higher education have switched from paper-and-pencil methods to online methods of administering student evaluations of teaching (SETs). One consequence has been a significant reduction in the response rates to such instruments. The current study was conducted to identify whether offering in-class time…

Increasingly, student assessments of courses are being conducted online as opposed to administered in class. A growing body of research compares response rates and course ratings of courses evaluated online versus on paper. The present study extends this research by comparing student course assessments before and after the University of South…

Four instructor-led strategies designed to increase faculty teaching response rates were assessed across both small (n < 50) and large (n = 50) class sizes. The interventions included: (a) individual incentives, (b) group incentives, (c) instructor motivation and (d) instructor motivation plus feedback. A comparison group utilizing the standard…

Summative group assessment is increasingly used to prepare undergraduates for employment by developing their communication, interpersonal and teamworking capabilities. This article examined the effects of group assessment on progress rates and satisfaction among undergraduates by analysing the results of two surveys deployed by the Business School…

Using nine years of student evaluation of teaching (SET) data from a large US research university, we examine whether changes to the SET instrument have a substantial impact on overall instructor scores. Our study exploits four distinct natural experiments that arose when the SET instrument was changed. To maximise power, we compare the same…

Course evaluations (often termed student evaluations of teaching or SETs) are pervasive in higher education. As SETs increasingly shift from pencil-and-paper to online, concerns grow over the lower response rates that typically accompany online SETs. This study of online SET response rates examined data from 678 faculty respondents and student…

We present an equation, derived from standard statistical theory, that can be used to estimate sampling margin of error for student evaluations of teaching (SETs). We use the equation to examine the effect of sample size, response rates and sample variability on the estimated sampling margin of error, and present results in four tables that allow…

This study compares student evaluations of instruction that were collected in-class with those gathered through an online survey. The two modes of administration were compared with respect to response rate, psychometric characteristics and mean ratings through different statistical analyses. Findings indicated that in-class evaluations produced a…

Current literature proposes several strategies for improving response rates to student evaluation surveys. Graduate destination surveys pose the difficulty of tracing graduates years later when their contact details may have changed. This article discusses the methodology of one such a survey to maximise response rates. Compiling a sample frame…

Student evaluation of teaching (SET) is now common practice across higher education, with the results used for both course improvement and quality assurance purposes. While much research has examined the validity of SETs for measuring teaching quality, few studies have investigated the factors that influence student participation in the SET…

The purpose of this study was to analyse the students' evaluations of the course and instructor for all statistics courses offered during fall semester 2009 at a large university in the southern United States. Data were collected and analysed for course evaluations administered both online and on paper to students in both undergraduate and…

This study outlines the intraclass differences between online and traditional student end-of-course critiques (EOCCs) only in the context of resident courses. Previous research into these differences appears limited to studies that compare entire classes rather than studies within any given class. Hypotheses are stated that the administration…