The adoption of a more "open" national training market in vocational education and training (VET) in Australia has led to considerable changes in VET organizations and considerable challenges for VET managers. Recent research has established the critical role that 'strategy' plays in leading and managing these organizations and the…

Addresses the problems related to research design and the improper interpretation of survey results at the institutional level. Analyzes the validity of student opinion surveys. Discusses the importance of response rates. Encourages developmental educators to question results of surveys when outcomes are contrary to the findings of research…

Many do not consider the effect that missing data have on their survey results nor do they know how to handle missing data. This chapter offers strategies for handling item-missing data and provides a practical example of how these strategies may affect results. The chapter concludes with recommendations for preventing and dealing with missing…