This program was devised in an attempt to train more effective resident advisors for the 1972-73 school year at a dormitory at California State University. The special characteristics of the dormitory--racially mixed and discordant--seemed to indicate a need for a special kind of resident advisor training program, one that attempted to better…

Discusses quality circle programs in educational systems and describes a successful application of quality circles within a residential life program at Pittsburg State University in Pittsburg, Kansas. Presents findings from program evaluation which focused on quality of committee products and which illustrated success of quality circle…

Three major interpersonal dimensions related to client outcome in counseling are discussed in terms of their effectiveness in dormitory counseling. These are: (1) empathy; (2) warmth; and (3) genuineness. All were considered validly measurable. A pilot training project, which focused only on empathy, is described. The results suggest a significant…